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MITRE ATT&CK® Technique

T1552.008: Chat Messages

Adversaries may directly collect unsecured credentials stored or passed through user communication services. Credentials may be sent and stored in user chat communication applications such as email, chat services like Slack or Teams, collaboration tools like Jira or Trello, and any other services that support user communication. Users may share various forms of credentials (such as usernames and passwords, API keys, or authentication tokens) on private or public corporate internal communications channels.

Rather than accessing the stored chat logs (i.e., Credentials In Files), adversaries may directly access credentials within these services on the user endpoint, through servers hosting the services, or through administrator portals for cloud hosted services. Adversaries may also compromise integration tools like Slack Workflows to automatically search through messages to extract user credentials. These credentials may then be abused to perform follow-on activities such as lateral movement or privilege escalation [1].

EnterpriseT1552.008Sub-techniqueObject v1.1Modified
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Glexia's Take · Automated analysis

Security context for executives and security teams

Automation confidenceMedium

T1552.008: Chat Messages describes Adversaries may directly collect unsecured credentials stored or passed through user communication services. Credentials may be sent and stored in user chat communication applications such as email, chat services like Slack or Teams, collaboration tools like Jira or Trello, and any other services that support user communication. Users may share various forms of credentials (such as usernames and passwords, API keys, or authentication tokens) on private or public corporate internal communications channels. Rather th...

Executive priority

T1552.008: Chat Messages is an official MITRE ATT&CK technique. Glexia treats it as defensive behavior context for prioritizing monitoring, control validation, and response planning without using the object by itself as an attribution claim.

Technical view

Security teams should validate T1552.008: Chat Messages by reviewing the official ATT&CK relationships, mapped tactics (credential-access), supported platforms (SaaS, Office Suite), and available local telemetry before making detection or mitigation decisions.

Likely telemetry

  • Official ATT&CK relationships and object metadata
  • Identity, privilege, and authentication events

Detection direction

  • Validate whether T1552.008: Chat Messages appears in your detection coverage and tabletop scenarios.
  • Use the object to align executive risk language with SOC, incident response, and detection engineering work.
  • Do not treat ATT&CK relationship context as attribution without corroborating evidence.

Mitigation priorities

  • Map the object to existing controls and identify missing telemetry or response ownership.
  • Prioritize mitigations that reduce exposure on the listed platforms and tactics.
  • Review adjacent ATT&CK relationships before changing policy, detections, or reporting language.
Additional notes and limits

Baseline Glexia take generated from the official MITRE ATT&CK STIX object, source hash, tactics, platforms, and detection fields. It is safe to replace with a richer model-generated take for the same source hash later.

This baseline take is source-grounded and schema-validated, but it does not include environment-specific telemetry, incident evidence, or threat-intelligence corroboration.

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Official MITRE ATT&CK definition

Chat Messages

Adversaries may directly collect unsecured credentials stored or passed through user communication services. Credentials may be sent and stored in user chat communication applications such as email, chat services like Slack or Teams, collaboration tools like Jira or Trello, and any other services that support user communication. Users may share various forms of credentials (such as usernames and passwords, API keys, or authentication tokens) on private or public corporate internal communications channels.

Rather than accessing the stored chat logs (i.e., Credentials In Files), adversaries may directly access credentials within these services on the user endpoint, through servers hosting the services, or through administrator portals for cloud hosted services. Adversaries may also compromise integration tools like Slack Workflows to automatically search through messages to extract user credentials. These credentials may then be abused to perform follow-on activities such as lateral movement or privilege escalation [1].

View the same entry on attack.mitre.org (MITRE-hosted reference; in-page links above use the Glexia ATT&CK library.)

Glexia analysis

How security teams should use this page

Treat this object as behavior context, not an attribution claim. Validate the related groups, software, data sources, and mitigations against official ATT&CK relationships and your own telemetry before making control-coverage decisions.

ATT&CK relationship table

Related techniques

This mirrors the MITRE pattern of making group, software, campaign, and technique relationships scannable. Relationship notes come from mirrored ATT&CK relationship text when available.

1 rows
DomainIDNameRelationship / procedure
EnterpriseT1552Unsecured CredentialsThis object subtechnique of Unsecured Credentials.
Associated objects

Groups, software, and campaigns

GroupEnterprise

G1004: LAPSUS$

LAPSUS$ is cyber criminal threat group that has been active since at least mid-2021. LAPSUS$ specializes in large-scale social engineering and extortion operations, including destructive attacks without the use of ransomware. The group has targeted organizations globally, including in the government, manufacturing, higher education, energy, healthcare, technology, telecommunications, and media sectors.[1][2][3]

Relationship explorer

All related ATT&CK context

mitigates · MitigationM1017: User TrainingEnterprisemitigates · MitigationM1047: AuditEnterpriseuses · GroupG1004: LAPSUS$Enterprisesubtechnique of · TechniqueT1552: Unsecured CredentialsEnterprisedetects · Detection StrategyDET0111: Detect Unsecured Credentials Shared in Chat MessagesEnterprise
Mitigations

Mitigation direction

MitigationEnterprise

M1017: User Training

User Training involves educating employees and contractors on recognizing, reporting, and preventing cyber threats that rely on human interaction, such as phishing, social engineering, and other manipulative techniques. Comprehensive training programs create a human firewall by empowering users to be an active component of the organization's cybersecurity defenses. This mitigation can be implemented through the following measures:

Create Comprehensive Training Programs:

- Design training modules tailored to the organization's risk profile, covering topics such as phishing, password management, and incident reporting. - Provide role-specific training for high-risk employees, such as helpdesk staff or executives.

Use Simulated Exercises:

- Conduct phishing simulations to measure user susceptibility and provide targeted follow-up training. - Run social engineering drills to evaluate employee responses and reinforce protocols.

Leverage Gamification and Engagement:

- Introduce interactive learning methods such as quizzes, gamified challenges, and rewards for successful detection and reporting of threats.

Incorporate Security Policies into Onboarding:

- Include cybersecurity training as part of the onboarding process for new employees. - Provide easy-to-understand materials outlining acceptable use policies and reporting procedures.

Regular Refresher Courses:

- Update training materials to include emerging threats and techniques used by adversaries. - Ensure all employees complete periodic refresher courses to stay informed.

Emphasize Real-World Scenarios:

- Use case studies of recent attacks to demonstrate the consequences of successful phishing or social engineering. - Discuss how specific employee actions can prevent or mitigate such attacks.

MitigationEnterprise

M1047: Audit

Auditing is the process of recording activity and systematically reviewing and analyzing the activity and system configurations. The primary purpose of auditing is to detect anomalies and identify potential threats or weaknesses in the environment. Proper auditing configurations can also help to meet compliance requirements. The process of auditing encompasses regular analysis of user behaviors and system logs in support of proactive security measures.

Auditing is applicable to all systems used within an organization, from the front door of a building to accessing a file on a fileserver. It is considered more critical for regulated industries such as, healthcare, finance and government where compliance requirements demand stringent tracking of user and system activates.This mitigation can be implemented through the following measures:

System Audit:

- Use Case: Regularly assess system configurations to ensure compliance with organizational security policies. - Implementation: Use tools to scan for deviations from established benchmarks.

Permission Audits:

- Use Case: Review file and folder permissions to minimize the risk of unauthorized access or privilege escalation. - Implementation: Run access reviews to identify users or groups with excessive permissions.

Software Audits:

- Use Case: Identify outdated, unsupported, or insecure software that could serve as an attack vector. - Implementation: Use inventory and vulnerability scanning tools to detect outdated versions and recommend secure alternatives.

Configuration Audits:

- Use Case: Evaluate system and network configurations to ensure secure settings (e.g., disabled SMBv1, enabled MFA). - Implementation: Implement automated configuration scanning tools like SCAP (Security Content Automation Protocol) to identify non-compliant systems.

Network Audits:

- Use Case: Examine network traffic, firewall rules, and endpoint communications to identify unauthorized or insecure connections. - Implementation: Utilize tools such as Wireshark, or Zeek to monitor and log suspicious network behavior.

Change history

Object version and sync metadata

The fields below describe the current mirrored snapshot. When Glexia retains multiple ATT&CK source imports, you can open the table to compare the same object across releases (hashes and MITRE timestamps). For MITRE’s own release notes and roadmap, see ATT&CK resources — Updates.

ATT&CK release
19.2
Object version
1.1
Created
Modified
Raw hash
0c537fc1d5ce739f...
Imported snapshots across ATT&CK releases(2)
ReleaseBundle importedObject versionModifiedStatusRaw hash
19.21.1Current bundle0c537fc1d5ce…
19.11.1Older bundle0c537fc1d5ce…
Raw source

Mirrored ATT&CK source object

The raw object is retained through the mirrored ATT&CK source bundle and object hash. The raw endpoint returns the exact object from the mirrored bundle when available.

Open mirrored raw JSONOpen MITRE-hosted copy
Source references

External references and citations

MITRE external references are preserved separately from Glexia analysis so citations remain traceable to their original source records.

  1. [1]
    Slack Security Risks

    Michael Osakwe. (2020, November 18). 4 SaaS and Slack Security Risks to Consider. Retrieved March 17, 2023.

    Open source URL
  2. [2]
    mitre-attackT1552.008
    Open source URL
Source and licensing

Source: MITRE ATT&CK®. © 2026 The MITRE Corporation. This work is reproduced and distributed with the permission of The MITRE Corporation. MITRE ATT&CK and ATT&CK are registered trademarks of The MITRE Corporation. Glexia is not affiliated with or endorsed by MITRE.

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