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CVE Record

CVE-2026-63081: Perfect Support Ticketing System 1.7 Stored XSS via Ticket Notes Field

Perfect Support Ticketing & Document Management System through 1.7 contains a stored cross-site scripting vulnerability that allows authenticated attackers with Agent-level privileges to inject malicious payloads into the Notes field of assigned support tickets. Attackers can store malicious scripts that execute in the browser context of any user who views the affected ticket notes, including Superadmin users, enabling session hijacking or unauthorized actions on behalf of the victim.

MediumCVSS 5.4Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

An authenticated support Agent can save malicious script content in a ticket Notes field. When another user, potentially a Superadmin, views that ticket, the script can run in their browser. This can expose session data or cause actions under the viewer’s account.

Executive priority

Handle as a medium-priority application security issue. It is not cited as actively exploited, but it can affect Superadmin sessions if an Agent account is compromised or malicious.

Technical view

CVE-2026-63081 is stored XSS, CWE-79, in Perfect Support Ticketing & Document Management System. The source bundle states versions through 1.7 are affected. CVSS 3.1 is 5.4: network reachable, low complexity, low privileges, user interaction required, changed scope, low confidentiality and integrity impact.

Likely exposure

Exposure is limited to organizations running Perfect Support Ticketing & Document Management System through 1.7, especially where Agent users can edit assigned ticket notes viewed by administrators.

Exploitation context

The bundle includes a public researcher disclosure and third-party advisory, but KEV is false and no active exploitation is cited. Exploitation requires authenticated Agent-level access and a victim viewing the affected ticket notes.

Researcher notes

Version evidence is somewhat incomplete: the description says through 1.7, while the affected entry lists version 0. No official patch version is named in the bundle. Avoid assuming broader product impact without vendor confirmation.

Mitigation direction

  • Check Ultimate Fosters or product vendor guidance for fixed versions or official mitigation.
  • Restrict Agent accounts to trusted users and least-privilege ticket access.
  • If supported, disable HTML or script rendering in ticket notes.
  • Treat ticket notes as untrusted content in compensating controls.
  • Monitor ticket-note edits and privileged-user sessions for suspicious activity.
  • Remove malicious notes after preserving evidence for investigation.

Validation and detection

  • Inventory deployments and confirm product version from application or package metadata.
  • Identify Agent users who can edit assigned ticket notes.
  • Review recent ticket notes for unexpected HTML or script-like content.
  • Confirm whether notes are encoded when viewed by admins in a controlled test.
  • Check logs for privileged actions following ticket-note views.
Prepared
Confidence
medium
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2026-63081 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.4 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

2CVSS vectors
3Timeline events
1ADP providers
3Source links

SSVC decision data

CISA-ADPCISA Coordinator
Timestamp
Version
2.0.3
Exploitation: pocAutomatable: noTechnical Impact: partial

CVSS vector scores

2 official scores

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.4CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N2.32.7VulnCheck
5.1CVSS 4.0MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:NVulnCheck

Vulnerability scoring details

Base CVSS 4.0 score

5.1Medium
CVSS 4.0 vector shape for CVE-2026-63081Attack VectorAttack ComplexityAttack RequirementsPrivileges RequiredUser InteractionVS ConfidentialityVS IntegrityVS AvailabilitySS ConfidentialitySS IntegritySS Availability

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Attack Requirements
NonePresent
Privileges Required
NoneLowHigh
User Interaction
NonePassiveActive
VS Confidentiality
HighLowNone
VS Integrity
HighLowNone
VS Availability
HighLowNone
SS Confidentiality
HighLowNone
SS Integrity
HighLowNone
SS Availability
HighLowNone

Vulnerability timeline

Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.

  1. CVE reservedCVE Program

    The CVE ID was reserved by the assigning CNA.

  2. CVE publishedCVE Program

    The CVE record was published.

  3. CVE updatedCVE Program

    The CVE record metadata indicates this as the latest update time.

ADP provider summaries

CISA-ADPCISA ADP Vulnrichment
other:ssvc

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Ultimate FostersPerfect Support Ticketing & Document Management System0affected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-79 · source CWE mapping

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.