Security readout for executives and security teams
Plain-English summary
Open ISES Tickets versions before 3.44.2 allow a signed-in attacker to manipulate database queries through two statistics request fields. Successful abuse could expose sensitive ticket data or alter database contents. The vulnerability is remotely reachable, requires low privileges, and needs no user interaction.
Executive priority
Treat remediation as a high-priority maintenance action, especially for internet-accessible or broadly shared ticketing systems. Schedule prompt upgrade and review authenticated activity. Emergency incident response is not justified by the supplied evidence alone because active exploitation is unconfirmed.
Technical view
CVE-2026-48240 is a CWE-89 SQL injection in ajax/statistics.php. The tick_id and f_tick_id POST parameters are concatenated into WHERE clauses used by statistics rollup SELECT queries without sanitization. It carries CVSS 4.0 score 7.1: network-accessible, low complexity, authenticated, and primarily affecting confidentiality.
Likely exposure
Exposure is likely where Open ISES Tickets earlier than 3.44.2 is deployed and untrusted authenticated users can reach ajax/statistics.php. The supplied structured affected-version entry is inconsistent, listing version "0" as unaffected; therefore, confirm installed versions directly rather than relying only on automated CPE matching.
Exploitation context
The supplied sources do not establish active exploitation, and this CVE is not identified as being in KEV. Exploitation requires an authenticated account but no victim interaction. Low attack complexity and network accessibility make compromised or minimally privileged accounts an important risk consideration.
Researcher notes
The affected-version metadata conflicts with the narrative: it lists version "0" with defaultStatus "unaffected," while the title and description identify releases before 3.44.2. The referenced commit is the strongest remediation artifact. Avoid concluding broader product or version exposure without verifying vendor history and installed code.
Mitigation direction
- Upgrade Open ISES Tickets to version 3.44.2 or later.
- Review the referenced vendor patch and release notes before deployment.
- Restrict statistics endpoint access to trusted authenticated users until upgrading.
- Monitor vendor guidance for additional remediation or affected-version clarification.
Validation and detection
- Inventory Open ISES Tickets deployments and record their exact installed versions.
- Confirm systems run version 3.44.2 or later.
- Verify the referenced patch is present if version identification is unreliable.
- Review access and database logs for unusual requests involving the affected parameters.
- Confirm least-privilege database permissions limit the application's ability to modify data.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-89: Database access and collection lookup
Injection into data stores can inform collection, data access, and exfiltration detection reviews. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupDatabase behavior lookup
The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2026-48240 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- High
- CVSS
- 7.1 (4.0)
- Known Exploited
- No
- Published
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
SSVC decision data
CVSS vector scores
2 official scoresWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N——VulnCheckCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N2.84.2VulnCheckVulnerability scoring details
Base CVSS 4.0 score
7.1HighVector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
Base CVSS 3.1 score
7.1HighVector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N
Vulnerability timeline
Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.
- CVE reservedCVE Program
The CVE ID was reserved by the assigning CNA.
- CVE publishedCVE Program
The CVE record was published.
- CVE updatedCVE Program
The CVE record metadata indicates this as the latest update time.
ADP provider summaries
Source materials
- CVE List V5 sourceCVE List V5
- https://github.com/openises/tickets/releases/tag/v3.44.2CVE reference, VulnCheck · release-notes
- https://github.com/openises/tickets/commit/ecfeb406a016766cae81c749e14b5145a9f2dbffCVE reference, VulnCheck · patch
- https://www.vulncheck.com/advisories/open-ises-tickets-sql-injection-via-ajax-statistics-php-tick-id-and-f-tick-id-parametersCVE reference, VulnCheck · third-party-advisory
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.