Security readout for executives and security teams
Plain-English summary
Open ISES Tickets versions before 3.44.2 can execute attacker-supplied JavaScript when a user visits a specially crafted ticket URL. Exploitation requires the victim to open the link, but successful execution occurs in the application’s browser context and could affect displayed content or user actions.
Executive priority
Schedule prompt remediation for externally reachable or broadly used deployments. Although rated moderate and requiring user interaction, the flaw crosses a browser trust boundary. Prioritize upgrading over relying solely on user awareness.
Technical view
The do_unit_mail.php endpoint places the the_ticket GET parameter into a JavaScript variable without adequate sanitization, causing reflected cross-site scripting. The supplied CVSS 4.0 score is 5.1. The record conflicts on privileges: its description mentions authenticated attackers, while the CVSS vector states PR:N; victim interaction is required.
Likely exposure
Deployments running Open ISES Tickets earlier than 3.44.2 are potentially exposed where do_unit_mail.php is reachable. Exposure depends on whether users can be induced to open crafted links. The bundle does not establish how commonly the affected endpoint is internet-accessible.
Exploitation context
The attack uses a crafted URL containing malicious input in the the_ticket parameter. JavaScript executes only after a victim visits that URL. The CVE is not listed as KEV, and the supplied sources provide no evidence of active exploitation.
Researcher notes
CWE-79 applies. The vulnerable data flow is the_ticket GET input reflected into a JavaScript assignment in do_unit_mail.php. Version 3.44.2 and the linked commit are presented as remediation evidence. Authentication requirements remain unclear because the narrative and CVSS privileges metric disagree.
Mitigation direction
- Upgrade Open ISES Tickets to version 3.44.2 or later.
- Review the referenced vendor patch and release notes before deployment.
- Restrict access to the affected endpoint until upgrading, where operationally feasible.
- Warn users against opening unexpected Open ISES Tickets links.
Validation and detection
- Inventory Open ISES Tickets deployments and confirm their installed versions.
- Verify version 3.44.2 or later is deployed on every instance.
- Confirm the referenced patch is present if version identification is unreliable.
- Safely test that special characters are encoded rather than inserted into executable JavaScript.
- Review web logs for suspicious the_ticket parameters and unexpected referrals.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-79: User-session and phishing behavior lookup
Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupCVE-2026-35015 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Medium
- CVSS
- 5.1 (4.0)
- Known Exploited
- No
- Published
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
SSVC decision data
CVSS vector scores
2 official scoresWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N——VulnCheckCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N2.12.5VulnCheckVulnerability scoring details
Base CVSS 4.0 score
5.1MediumVector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N
Base CVSS 3.1 score
4.6MediumVector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Vulnerability timeline
Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.
- CVE reservedCVE Program
The CVE ID was reserved by the assigning CNA.
- CVE publishedCVE Program
The CVE record was published.
- CVE updatedCVE Program
The CVE record metadata indicates this as the latest update time.
ADP provider summaries
Source materials
- CVE List V5 sourceCVE List V5
- https://github.com/openises/tickets/releases/tag/v3.44.2CVE reference, VulnCheck · release-notes
- https://github.com/openises/tickets/commit/ecfeb406a016766cae81c749e14b5145a9f2dbffCVE reference, VulnCheck · patch
- https://www.vulncheck.com/advisories/open-ises-tickets-reflected-xss-via-do-unit-mail-php-the-ticket-parameterCVE reference, VulnCheck · third-party-advisory
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.