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CVE Record

CVE-2026-32522: WordPress WooCommerce Support Ticket System plugin < 18.5 - Arbitrary File Deletion vulnerability

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in vanquish WooCommerce Support Ticket System woocommerce-support-ticket-system allows Path Traversal.This issue affects WooCommerce Support Ticket System: from n/a through < 18.5.

HighCVSS 8.6Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2026-32522 affects the WordPress WooCommerce Support Ticket System plugin before version 18.5. An unauthenticated remote attacker may delete arbitrary files through path traversal, potentially breaking the website or causing denial of service. Treat this as urgent for ecommerce sites using this plugin.

Executive priority

Prioritize remediation on customer-facing ecommerce sites. The vulnerability is high severity, remotely reachable, and can disrupt site availability. No confirmed active exploitation is provided, but exposure should be reduced quickly.

Technical view

The issue is CWE-22 path traversal in vanquish WooCommerce Support Ticket System, package woocommerce-support-ticket-system. CVSS 3.1 is 8.6: network reachable, low complexity, no privileges, no user interaction, scope changed, high availability impact. Sources describe arbitrary file deletion for versions before 18.5.

Likely exposure

Public WordPress sites with WooCommerce Support Ticket System installed and running a version earlier than 18.5 are the primary exposure. The CVE data does not identify other affected products.

Exploitation context

The CVSS vector indicates unauthenticated network exploitation without user interaction. The provided sources do not show CISA KEV listing or confirmed active exploitation. Impact is primarily availability through arbitrary file deletion.

Researcher notes

Evidence is limited to the CVE record and Patchstack entry. The sources do not provide exploit details, indicators of compromise, or temporary mitigations beyond the version boundary. Avoid assuming exploitation in the wild without additional evidence.

Mitigation direction

  • Identify all WordPress sites using WooCommerce Support Ticket System.
  • Upgrade WooCommerce Support Ticket System to version 18.5 or later.
  • If immediate upgrade is impossible, check vendor guidance for temporary controls.
  • Back up WordPress files and database before remediation.
  • Restrict plugin management to trusted administrators.

Validation and detection

  • Inventory installed WordPress plugins and record WooCommerce Support Ticket System versions.
  • Confirm no instance is running a version earlier than 18.5.
  • Review web and WordPress logs for unusual unauthenticated plugin activity.
  • Check site integrity and critical WordPress files for unexpected deletion.
  • Monitor Patchstack and CVE records for updated guidance.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-22: File access and web shell behavior lookup

File traversal and upload weaknesses can lead teams to review file, web shell, execution, and collection telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

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description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2026-32522 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
High
CVSS
8.6 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.6CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H3.94Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8.6High
CVSS 3.1 vector shape for CVE-2026-32522Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
vanquishWooCommerce Support Ticket Systemwoocommerce-support-ticket-system, n/aunaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-22 · source CWE mapping

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.