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CVE Record

CVE-2026-24959: WordPress JS Help Desk plugin <= 3.0.1 - SQL Injection vulnerability

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk js-support-ticket allows Blind SQL Injection.This issue affects JS Help Desk: from n/a through <= 3.0.1.

HighCVSS 8.5Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2026-24959 is a high-severity blind SQL injection in the WordPress JS Help Desk plugin, reported to affect versions through 3.0.1. A successful attacker with low privileges could query sensitive database data. No cited source confirms active exploitation or a specific fixed version.

Executive priority

Treat this as a high-priority WordPress plugin exposure. Prioritize internet-facing sites and sites allowing external account creation. The main business concern is database confidentiality, including potential exposure of user, ticket, or site data if the plugin is affected.

Technical view

The issue is CWE-89 improper SQL command neutralization in JoomSky JS Help Desk, package js-support-ticket. CVSS 3.1 is 8.5: network reachable, low complexity, low privileges required, no user interaction, changed scope, high confidentiality impact, and low availability impact. Sources describe blind SQL injection affecting <= 3.0.1.

Likely exposure

Exposure is limited to WordPress sites with the JS Help Desk plugin installed at version 3.0.1 or earlier. Because privileges are required, risk depends on whether untrusted users can obtain authenticated access to the site or plugin functions.

Exploitation context

The vulnerability is remotely reachable over the network and does not require user interaction, but requires low privileges. Blind SQL injection may allow gradual extraction of database information. The CVE is not listed as KEV in the provided data, and no cited source confirms active exploitation.

Researcher notes

Public evidence is sparse: the CVE record and Patchstack entry identify blind SQL injection and the affected range, but the provided sources do not name a fixed version, vulnerable parameter, or exploit status. Avoid assuming exploitation until supported by KEV or a cited advisory.

Mitigation direction

  • Inventory WordPress sites for the js-support-ticket / JS Help Desk plugin.
  • Identify plugin versions and prioritize any installation at 3.0.1 or earlier.
  • Check JoomSky, WordPress plugin, and Patchstack guidance for fixed versions or workarounds.
  • Restrict or disable low-trust user access to affected plugin functions where feasible.
  • Back up affected sites before applying vendor-recommended updates or configuration changes.

Validation and detection

  • Confirm whether JS Help Desk is installed on each WordPress instance.
  • Record the installed plugin version and compare it to <= 3.0.1.
  • Review web and application logs for unusual plugin requests or database error patterns.
  • Verify whether untrusted users can authenticate to the affected site.
  • After remediation, confirm the installed version or control matches vendor guidance.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-89: Database access and collection lookup

Injection into data stores can inform collection, data access, and exfiltration detection reviews. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

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description · low confidence lookup

Database behavior lookup

The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2026-24959 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
High
CVSS
8.5 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.5CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L3.14.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8.5High
CVSS 3.1 vector shape for CVE-2026-24959Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
JoomSkyJS Help Deskjs-support-ticket, 0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-89 · source CWE mapping

Improper Neutralization of Special Elements used in an SQL Command

Improper Neutralization of Special Elements used in an SQL Command represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.