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CVE Record

CVE-2026-0483: Stored Cross-Site Scripting (XSS) vulnerability in LiveHelperChat

Stored Cross-Site Scripting (XSS) vulnerability in the PDF file upload functionality of Live Helper Chat, versions prior to 4.72. An attacker can upload a malicious PDF file containing an XSS payload, which will be executed in the user's context when they download and open the file via the link generated by the application. The vulnerability allows arbitrary JavaScript code to be executed in the user's local context.

MediumCVSS 6.9Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2026-0483 is a stored XSS issue in LiveHelperChat before version 4.72. A logged-in attacker can upload a crafted PDF. When another user downloads and opens it through the application-generated link, JavaScript can run in that user’s context. This is a moderate business risk, especially where chat agents handle customer data.

Executive priority

Prioritize remediation in environments where external users or many support users can upload PDFs. Treat as a near-term patching task, not an emergency, unless sensitive customer or internal data is regularly handled in LiveHelperChat.

Technical view

The vulnerability is CWE-79 stored cross-site scripting in LiveHelperChat PDF upload handling. The CVSS 4.0 score is 6.9, with network access, low attack complexity, low privileges, and user interaction required. Reported impact is high confidentiality loss, with no integrity or availability impact listed in the provided CVSS vector.

Likely exposure

Organizations running LiveHelperChat versions prior to 4.72 with PDF upload functionality enabled are the likely exposed population. Exposure depends on whether untrusted or low-privileged users can upload PDFs and whether staff open files through generated application links.

Exploitation context

The source bundle does not report active exploitation, and the CVE is not listed as KEV. Exploitation requires an attacker with upload access and a victim who downloads and opens the uploaded PDF through the LiveHelperChat-generated link.

Researcher notes

Evidence is limited to the CVE record and INCIBE advisory reference in the source bundle. The record describes stored XSS through PDF upload and execution after user interaction. No exploit availability, exploitation in the wild, or detailed patch notes were provided.

Mitigation direction

  • Upgrade LiveHelperChat to version 4.72 or later.
  • Restrict PDF upload capability to trusted users until upgraded.
  • Review vendor guidance from LiveHelperChat or INCIBE for additional recommendations.
  • Remove suspicious uploaded PDFs if identified during review.

Validation and detection

  • Inventory LiveHelperChat instances and record installed versions.
  • Confirm whether any instance is below version 4.72.
  • Check whether PDF upload functionality is enabled.
  • Review recent PDF uploads for suspicious or unexpected files.
  • Review access controls for users allowed to upload files.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2026-0483 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.9 (4.0)
Known Exploited
No
Published

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.9CVSS 4.0MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N——Primary CVE score

Vulnerability scoring details

Base CVSS 4.0 score

6.9Medium
CVSS 4.0 vector shape for CVE-2026-0483Attack VectorAttack ComplexityAttack RequirementsPrivileges RequiredUser InteractionVS ConfidentialityVS IntegrityVS AvailabilitySS ConfidentialitySS IntegritySS Availability

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Attack Requirements
NonePresent
Privileges Required
NoneLowHigh
User Interaction
NonePassiveActive
VS Confidentiality
HighLowNone
VS Integrity
HighLowNone
VS Availability
HighLowNone
SS Confidentiality
HighLowNone
SS Integrity
HighLowNone
SS Availability
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
LiveHelperChatLiveHelperChat0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-79 · source CWE mapping

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.