Security readout for executives and security teams
Plain-English summary
BMC FootPrints ITSM has a serious server-side flaw that can let a logged-in attacker run code on the application server. Successful exploitation could mean full compromise of the FootPrints system and access to sensitive service-desk data.
Executive priority
Treat this as a near-term remediation item for any exposed FootPrints deployment. The business risk is high because exploitation can lead to application takeover and sensitive ITSM data exposure.
Technical view
CVE-2025-71260 is CWE-502 deserialization of untrusted data in ASP.NET VIEWSTATE handling. Sources describe affected FootPrints versions 20.20.02 through 20.24.01.001, with network access, low privileges, and no user interaction required. CVSS is 8.8 high.
Likely exposure
Organizations running BMC FootPrints ITSM 20.20.02 through 20.24.01.001 are potentially exposed, especially if the portal is internet-accessible or reachable by many authenticated users.
Exploitation context
The bundle includes technical and exploit-labeled public research, but KEV is false and no provided source confirms active exploitation. The CVE text describes authenticated remote code execution via crafted VIEWSTATE data.
Researcher notes
There is a notable source mismatch: the CVE text says authenticated RCE, while one research title references pre-auth chains. Do not assume pre-auth exploitation for this CVE without confirming the underlying advisory details.
Mitigation direction
- Apply the relevant BMC hotfix for the installed FootPrints version.
- Confirm BMC guidance for exact fixed builds and deployment prerequisites.
- Restrict FootPrints access to trusted networks until patched.
- Review account access and remove unnecessary authenticated users.
- Monitor FootPrints and server logs for unusual authenticated activity.
Validation and detection
- Inventory all BMC FootPrints instances and record exact versions.
- Verify whether versions fall between 20.20.02 and 20.24.01.001.
- Confirm the applicable hotfix is installed successfully.
- Check exposure paths for internet, VPN, and internal user access.
- Review logs for suspicious VIEWSTATE-related errors or anomalous sessions.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-502: Code execution behavior lookup
Code execution and unsafe deserialization weaknesses often justify reviewing execution behavior and process telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupExecution behavior lookup
The CVE wording references code or command execution, so execution technique review may help defensive triage. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2025-71260 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- High
- CVSS
- 8.8 (3.1)
- Known Exploited
- No
- Published
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
SSVC decision data
CVSS vector scores
2 official scoresWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H2.85.9VulnCheckCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N——VulnCheckVulnerability scoring details
Base CVSS 4.0 score
8.7HighVector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
Base CVSS 3.1 score
8.8HighVector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Vulnerability timeline
Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.
- CVE reservedCVE Program
The CVE ID was reserved by the assigning CNA.
- CVE publishedCVE Program
The CVE record was published.
- CVE updatedCVE Program
The CVE record metadata indicates this as the latest update time.
ADP provider summaries
Source materials
- CVE List V5 sourceCVE List V5
- https://docs.bmc.com/xwiki/bin/view/More-Products/Footprints/FootPrints/fp2024/Release-notes/2024-Release-01-Patch-2/CVE reference, VulnCheck · patch
- https://labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-so-organized-bmc-footprints-pre-auth-remote-code-execution-chains/CVE reference, VulnCheck · technical-description, exploit
- https://www.vulncheck.com/advisories/bmc-footprints-itsm-viewstate-deserialization-rceCVE reference, VulnCheck · third-party-advisory
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Deserialization of Untrusted Data
Deserialization of Untrusted Data represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.