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CVE Record

CVE-2024-4885: WhatsUp Gold GetFileWithoutZip Directory Traversal Remote Code Execution Vulnerability

In WhatsUp Gold versions released before 2023.1.3, an unauthenticated Remote Code Execution vulnerability in Progress WhatsUpGold.  The WhatsUp.ExportUtilities.Export.GetFileWithoutZip allows execution of commands with iisapppool\nmconsole privileges.

CriticalCVSS 9.8Known exploitedUpdated
Glexia's TakeHuman reviewedcritical

Security readout for executives and security teams

Plain-English summary

CVE-2024-4885 lets an unauthenticated attacker remotely run commands on vulnerable Progress WhatsUp Gold systems. Because WhatsUp Gold is a network monitoring platform, compromise can expose sensitive infrastructure visibility and provide a foothold for broader intrusion. CISA KEV listing means exploitation is known, not theoretical.

Executive priority

Treat this as an immediate remediation item. It is critical severity, unauthenticated, remote, affects infrastructure monitoring software, and is listed by CISA as known exploited. Leadership should require a same-day inventory and update or isolation plan for every WhatsUp Gold deployment.

Technical view

The issue is a CWE-22 directory traversal flaw in WhatsUp.ExportUtilities.Export.GetFileWithoutZip affecting WhatsUp Gold versions released before 2023.1.3, including 2023.1.0. The CVE describes unauthenticated remote code execution with iisapppool\nmconsole privileges. CVSS is 9.8 with network attack vector, low complexity, no privileges, and no user interaction.

Likely exposure

Organizations running Progress WhatsUp Gold versions before 2023.1.3 are the exposed population. Risk is highest where the WhatsUp Gold web interface is reachable from untrusted networks or monitors sensitive infrastructure segments. The provided data does not enumerate every affected build beyond the before-2023.1.3 statement and 2023.1.0 entry.

Exploitation context

Active exploitation is supported by the CISA Known Exploited Vulnerabilities flag in the source bundle. The provided sources do not describe attacker groups, exploit chains, scale of exploitation, or post-compromise behavior. Treat internet-facing vulnerable instances as urgent until proven updated or isolated.

Researcher notes

Evidence supports unauthenticated RCE through a directory traversal-related component, but the bundle does not include exploit mechanics or full affected-version enumeration. Avoid assuming products beyond Progress WhatsUp Gold. Validate exposure by version, reachability, and relevant logs, then align remediation with Progress advisory language.

Mitigation direction

  • Upgrade WhatsUp Gold to 2023.1.3 or later per Progress guidance.
  • Restrict access to WhatsUp Gold management interfaces to trusted networks.
  • Prioritize internet-facing and high-privilege monitoring servers first.
  • Review the Progress June 2024 bulletin for deployment-specific guidance.
  • Monitor vendor and CISA updates for any revised remediation details.

Validation and detection

  • Inventory all WhatsUp Gold instances and record exact versions.
  • Confirm no instance is running a release before 2023.1.3.
  • Check whether the web interface is reachable from untrusted networks.
  • Review logs around WhatsUp.ExportUtilities.Export.GetFileWithoutZip activity.
  • Verify service privileges and investigate unexpected command execution indicators.
Prepared
Reviewed
Confidence
high
Sources
5

Michael Williams reviewed this cited source version on .

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-22: File access and web shell behavior lookup

File traversal and upload weaknesses can lead teams to review file, web shell, execution, and collection telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

Execution behavior lookup

The CVE wording references code or command execution, so execution technique review may help defensive triage. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2024-4885 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Critical
CVSS
9.8 (3.1)
Known Exploited
Yes
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
4Source links

CISA KEV status

Status
Known exploited
Source
CISA / ADP
Date added
Not provided

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
9.8CVSS 3.1CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H3.95.9Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

9.8Critical
CVSS 3.1 vector shape for CVE-2024-4885Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Progress Software CorporationWhatsUp Gold2023.1.0affected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-22 · source CWE mapping

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.