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CVE Record

CVE-2024-0596: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Missing Authorization via editor_html()

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the editor_html() function in all versions up to, and including, 6.1.7. This makes it possible for authenticated attackers, with subscriber-level access and above, to view password protected and draft posts. CVE-2024-35741 is likely a duplicate of this issue.

MediumCVSS 5.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

Awesome Support for WordPress allowed logged-in users as low as subscribers to view draft and password-protected posts. This is a confidentiality issue: it can expose unpublished or restricted site content, but the provided sources do not show code execution, data modification, or service disruption.

Executive priority

Prioritize remediation where WordPress accounts are broadly available or restricted posts contain sensitive business, customer, or operational information. This is not a critical outage risk, but it can create avoidable information exposure.

Technical view

CVE-2024-0596 is a missing authorization check in Awesome Support’s editor_html() function through version 6.1.7. The listed impact is unauthorized viewing of password-protected and draft posts by authenticated users. The weakness maps to CWE-862. CVE-2024-35741 is described as likely duplicate.

Likely exposure

Exposure is limited to WordPress sites using Awesome Support versions up to and including 6.1.7, especially sites allowing subscriber-level accounts or broader user registration. Public-only sites without low-privilege accounts have lower practical exposure.

Exploitation context

The bundle says exploitation requires authenticated access at subscriber level or above. It is not listed in CISA KEV, and the supplied sources do not report active exploitation. Treat exploit status as unconfirmed from the provided evidence.

Researcher notes

The record contains some ambiguity: the narrative requires subscriber-level access, while the CVSS vector in the bundle shows PR:N. Base operational decisions on the described authenticated attack path unless vendor advisories clarify otherwise.

Mitigation direction

  • Inventory WordPress sites for Awesome Support version 6.1.7 or older.
  • Update Awesome Support according to vendor guidance and verify the fixed version.
  • Restrict or remove unnecessary subscriber-level WordPress accounts.
  • Review draft and password-protected posts for sensitive information.
  • Monitor vendor, CVE, and Wordfence advisories for duplicate CVE clarification.

Validation and detection

  • Check installed Awesome Support versions across all WordPress properties.
  • Confirm whether public registration or subscriber accounts are enabled.
  • Identify sensitive draft or password-protected posts on affected sites.
  • After updating, verify low-privilege users cannot view restricted posts.
  • Review WordPress logs for unusual authenticated access to non-public content.
Prepared
Confidence
medium
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-862: Authorization and privilege behavior lookup

Authorization weaknesses can support privilege escalation and valid-account review, depending on exploit path. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2024-0596 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N3.91.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

5.3Medium
CVSS 3.1 vector shape for CVE-2024-0596Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
awesomesupportAwesome Support – WordPress HelpDesk & Support Plugin0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-862 · source CWE mapping

Missing Authorization

Missing Authorization represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.