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CVE Record

CVE-2024-0595: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Missing Authorization via wpas_get_users()

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on the wpas_get_users() function hooked via AJAX in all versions up to, and including, 6.1.7. This makes it possible for authenticated attackers, with subscriber-level access and above, to retrieve user data such as emails. CVE-2024-35741 is likely a duplicate of this issue.

MediumCVSS 4.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

Awesome Support for WordPress exposed user data, including email addresses, to any logged-in user with subscriber-level access or higher. The issue is not described as full site takeover, but it can leak information that supports phishing, account targeting, or privacy incidents.

Executive priority

Treat this as a moderate privacy and account-targeting risk. Prioritize internet-facing WordPress sites with customer portals, open registration, or sensitive user lists before lower-exposure internal sites.

Technical view

CVE-2024-0595 is a CWE-862 missing authorization issue in the AJAX-exposed wpas_get_users() function in Awesome Support up to and including 6.1.7. CVSS 3.1 is 4.3: network-reachable, low complexity, low privileges required, no user interaction, low confidentiality impact, no integrity or availability impact.

Likely exposure

Exposure is likely limited to WordPress sites running Awesome Support versions up to 6.1.7 where untrusted or broadly available user registration creates subscriber-level accounts.

Exploitation context

The provided sources do not cite active exploitation, and the CVE is not listed as KEV. Abuse requires an authenticated WordPress account, but subscriber access may be easy to obtain on sites with open registration.

Researcher notes

The issue centers on authorization, not authentication bypass. CVE-2024-35741 is noted as likely duplicate. Sources identify user data disclosure such as emails; they do not provide evidence of broader data access or exploitation in the wild.

Mitigation direction

  • Inventory WordPress sites using Awesome Support and identify versions up to 6.1.7.
  • Update Awesome Support beyond 6.1.7 after confirming vendor or WordPress plugin guidance.
  • Disable open user registration where it is not operationally required.
  • Review subscriber-level accounts and remove unnecessary or suspicious users.
  • Monitor vendor and Wordfence advisories for confirmed fix details.

Validation and detection

  • Confirm the installed Awesome Support version on each WordPress site.
  • Review plugin code or release notes for capability checks around wpas_get_users().
  • Check whether anonymous or subscriber registration is enabled on affected sites.
  • Review logs for unusual authenticated AJAX activity involving user lookup behavior.
  • Validate in staging that low-privilege users cannot access user data.
Prepared
Confidence
high
Sources
5

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-862: Authorization and privilege behavior lookup

Authorization weaknesses can support privilege escalation and valid-account review, depending on exploit path. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2024-0595 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
4.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
4Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
4.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N2.81.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

4.3Medium
CVSS 3.1 vector shape for CVE-2024-0595Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
awesomesupportAwesome Support – WordPress HelpDesk & Support Plugin0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-862 · source CWE mapping

Missing Authorization

Missing Authorization represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.