Security readout for executives and security teams
Plain-English summary
CVE-2023-47246 is a critical SysAid On-Premise vulnerability. An unauthenticated attacker can abuse path traversal to place a file where the Tomcat web server executes it, leading to full code execution. It was exploited in the wild in November 2023 and is listed in CISA KEV, so exposed systems should be treated as urgent.
Executive priority
Immediate priority for any SysAid On-Premise deployment. This is a critical, remotely exploitable issue with confirmed exploitation and a CISA KEV listing. Patch and exposure review should be handled as an emergency change where affected systems exist.
Technical view
SysAid On-Premise versions before 23.3.36 are affected. The issue is CWE-22 path traversal with CVSS 9.8: network-accessible, low complexity, no privileges, no user interaction. The CVE states exploitation occurs after an attacker writes a file to the Tomcat webroot, resulting in code execution.
Likely exposure
Organizations running SysAid On-Premise before 23.3.36 are exposed, especially if the service is internet-accessible. SaaS/cloud exposure is not established by the provided sources.
Exploitation context
Active exploitation is supported by the CVE description and CISA KEV listing. Public sources identify exploitation in the wild in November 2023. The provided bundle does not include safe, detailed indicators or attacker tradecraft.
Researcher notes
The source bundle confirms affected scope only as SysAid On-Premise before 23.3.36. It does not provide a complete affected CPE list, exploit details, or comprehensive IOCs. Avoid assuming impact to other SysAid offerings without vendor confirmation.
Mitigation direction
- Upgrade SysAid On-Premise to 23.3.36 or later following SysAid guidance.
- Review SysAid’s security notification and security enhancements documentation.
- Prioritize internet-facing SysAid On-Premise systems first.
- If compromise is suspected, engage incident response and follow vendor guidance.
Validation and detection
- Inventory all SysAid On-Premise instances and record exact versions.
- Confirm whether any instance is below 23.3.36.
- Determine whether SysAid is reachable from the internet or untrusted networks.
- Check SysAid advisories for current indicators and investigation recommendations.
- Verify updated installation files came from SysAid’s official download guidance.
Public sources used
The source record changed after analysis. Treat this automated context as pending refresh.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-22: File access and web shell behavior lookup
File traversal and upload weaknesses can lead teams to review file, web shell, execution, and collection telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupExecution behavior lookup
The CVE wording references code or command execution, so execution technique review may help defensive triage. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupFile access behavior lookup
The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2023-47246 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Critical
- CVSS
- 9.8 (3.1)
- Known Exploited
- Yes
- Published
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CISA KEV status
SSVC decision data
CVSS vector scores
1 official scoreWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H3.95.9CISA-ADPVulnerability scoring details
Base CVSS 3.1 score
9.8CriticalVector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Vulnerability timeline
Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.
- CVE reservedCVE Program
The CVE ID was reserved by the assigning CNA.
- CVE publishedCVE Program
The CVE record was published.
- Added to KEVCISA-ADP
CISA Known Exploited Vulnerabilities metadata lists this CVE as known exploited.
- ADP timelineCISA-ADP
CVE-2023-47246 added to CISA KEV
- CVE updatedCVE Program
The CVE record metadata indicates this as the latest update time.
ADP provider summaries
- 2023-11-13T00:00:00.000Z: CVE-2023-47246 added to CISA KEV
Source materials
- CVE List V5 sourceCVE List V5
- https://documentation.sysaid.com/docs/on-premise-security-enhancements-2023CVE reference, mitre
- https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notificationCVE reference, mitre
- https://documentation.sysaid.com/docs/latest-version-installation-filesCVE reference, mitre
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2023-47246CVE reference, CISA-ADP · government-resource
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.