CVE-2023-2889: SQLi in Veon Computer's Service Tracking Software
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in Veon Computer Service Tracking Software allows SQL Injection.
This issue affects Service Tracking Software: before crm 2.0.
Security readout for executives and security teams
Plain-English summary
CVE-2023-2889 is a critical SQL injection flaw in Veon Computer Service Tracking Software before crm 2.0. An unauthenticated network attacker may be able to read, change, or disrupt database-backed application data. Treat internet-facing or business-critical deployments as urgent until upgraded or confirmed not affected.
Executive priority
Prioritize this as urgent for any deployed or internet-accessible instance. The issue has maximum practical impact in the CVSS model and can affect sensitive operational data. If the software is not present, close as not applicable after inventory evidence is recorded.
Technical view
The CVE describes CWE-89 improper neutralization of SQL command elements. CVSS 3.1 is 9.8: network attack vector, low complexity, no privileges, no user interaction, and high confidentiality, integrity, and availability impact. Affected scope is listed as Service Tracking Software before crm 2.0.
Likely exposure
Exposure is most concerning where Veon Computer Service Tracking Software is reachable from untrusted networks. The source data does not specify deployment prevalence, vulnerable endpoints, authentication boundaries, or hosting patterns. Organizations should inventory for this product and version before assuming exposure.
Exploitation context
The provided sources do not show CISA KEV listing or confirmed active exploitation. The CVSS vector indicates the issue is remotely reachable without authentication or user interaction. No exploit details should be required to prioritize remediation because the potential database impact is severe.
Researcher notes
Public detail is limited in the provided bundle. One referenced USOM URL is marked broken; the Turkish cybersecurity advisory remains listed. No vulnerable parameter, proof of concept, patch note, or exploitation evidence is included. Validate scope conservatively against the CVE record and advisory.
Mitigation direction
Identify any Veon Computer Service Tracking Software deployments and versions.
Upgrade affected installations to crm 2.0 or later if available from the vendor.
If upgrade status is unclear, follow Veon Computer or government advisory guidance.
Restrict external access to the application until remediation is confirmed.
Back up relevant application databases before maintenance changes.
Validation and detection
Confirm whether the product is deployed in production, staging, or exposed test environments.
Record the exact installed Service Tracking Software version or crm release.
Verify remediated systems report crm 2.0 or later, if applicable.
Review web and database logs for suspicious SQL errors or unusual data access.
Document compensating controls for any system that cannot be upgraded promptly.
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Potential ATT&CK relevance
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
cwe · medium confidence lookup
CWE-89: Database access and collection lookup
Injection into data stores can inform collection, data access, and exfiltration detection reviews. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
1CVSS vectors
3Timeline events
1ADP providers
3Source links
CVSS vector scores
1 official score
We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
CWE-89 · source CWE mapping
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.