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CVE Record

CVE-2023-2889: SQLi in Veon Computer's Service Tracking Software

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in Veon Computer Service Tracking Software allows SQL Injection. This issue affects Service Tracking Software: before crm 2.0.

CriticalCVSS 9.8Not KEV-listedUpdated
Glexia's TakeAutomated analysiscritical

Security readout for executives and security teams

Plain-English summary

CVE-2023-2889 is a critical SQL injection flaw in Veon Computer Service Tracking Software before crm 2.0. An unauthenticated network attacker may be able to read, change, or disrupt database-backed application data. Treat internet-facing or business-critical deployments as urgent until upgraded or confirmed not affected.

Executive priority

Prioritize this as urgent for any deployed or internet-accessible instance. The issue has maximum practical impact in the CVSS model and can affect sensitive operational data. If the software is not present, close as not applicable after inventory evidence is recorded.

Technical view

The CVE describes CWE-89 improper neutralization of SQL command elements. CVSS 3.1 is 9.8: network attack vector, low complexity, no privileges, no user interaction, and high confidentiality, integrity, and availability impact. Affected scope is listed as Service Tracking Software before crm 2.0.

Likely exposure

Exposure is most concerning where Veon Computer Service Tracking Software is reachable from untrusted networks. The source data does not specify deployment prevalence, vulnerable endpoints, authentication boundaries, or hosting patterns. Organizations should inventory for this product and version before assuming exposure.

Exploitation context

The provided sources do not show CISA KEV listing or confirmed active exploitation. The CVSS vector indicates the issue is remotely reachable without authentication or user interaction. No exploit details should be required to prioritize remediation because the potential database impact is severe.

Researcher notes

Public detail is limited in the provided bundle. One referenced USOM URL is marked broken; the Turkish cybersecurity advisory remains listed. No vulnerable parameter, proof of concept, patch note, or exploitation evidence is included. Validate scope conservatively against the CVE record and advisory.

Mitigation direction

  • Identify any Veon Computer Service Tracking Software deployments and versions.
  • Upgrade affected installations to crm 2.0 or later if available from the vendor.
  • If upgrade status is unclear, follow Veon Computer or government advisory guidance.
  • Restrict external access to the application until remediation is confirmed.
  • Back up relevant application databases before maintenance changes.

Validation and detection

  • Confirm whether the product is deployed in production, staging, or exposed test environments.
  • Record the exact installed Service Tracking Software version or crm release.
  • Verify remediated systems report crm 2.0 or later, if applicable.
  • Review web and database logs for suspicious SQL errors or unusual data access.
  • Document compensating controls for any system that cannot be upgraded promptly.
Prepared
Confidence
medium
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-89: Database access and collection lookup

Injection into data stores can inform collection, data access, and exfiltration detection reviews. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

Database behavior lookup

The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2023-2889 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Critical
CVSS
9.8 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
3Timeline events
1ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
9.8CVSS 3.1CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H3.95.9TR-CERT

Vulnerability scoring details

Base CVSS 3.1 score

9.8Critical
CVSS 3.1 vector shape for CVE-2023-2889Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Vulnerability timeline

Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.

  1. CVE reservedCVE Program

    The CVE ID was reserved by the assigning CNA.

  2. CVE publishedCVE Program

    The CVE record was published.

  3. CVE updatedCVE Program

    The CVE record metadata indicates this as the latest update time.

ADP provider summaries

CVECVE Program Container

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Veon ComputerService Tracking Software0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-89 · source CWE mapping

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.