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CVE Record

CVE-2023-28771: Improper error message handling in Zyxel ZyWALL/USG series firmware versions 4.60 through 4.73, VPN series...

Improper error message handling in Zyxel ZyWALL/USG series firmware versions 4.60 through 4.73, VPN series firmware versions 4.60 through 5.35, USG FLEX series firmware versions 4.60 through 5.35, and ATP series firmware versions 4.60 through 5.35, which could allow an unauthenticated attacker to execute some OS commands remotely by sending crafted packets to an affected device.

CriticalCVSS 9.8Known exploitedUpdated
Glexia's TakeHuman reviewed

Security readout for executives and security teams

This is a critical remote command execution flaw in Zyxel firewall firmware. An attacker does not need credentials or user interaction; crafted network packets can trigger operating system command execution on affected devices. Because firewalls sit at the network edge, compromise can threaten confidentiality, integrity, availability, and internal network trust. Exposure is likely where affected Zyxel firewall families run the listed firmware ranges, particularly internet-facing perimeter or VPN devices. The source bundle does not identify all deployment modes, fixed versions, or whether every configuration is reachable by the vulnerable packet path. Treat this as an emergency perimeter-device issue. The combination of unauthenticated remote command execution, critical CVSS score, firewall placement, and CISA KEV listing creates high business urgency for rapid inventory, patching, and compromise assessment. Mitigation focus: Inventory Zyxel ZyWALL/USG, VPN, USG FLEX, and ATP firewall firmware versions.; Apply Zyxel vendor firmware updates or remediation guidance for this advisory.; Prioritize internet-facing and remote-access firewall appliances first..

Prepared
Reviewed

Michael Williams reviewed this cited source version on .

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · medium confidence lookup

CWE-78: Command execution behavior lookup

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cve · low confidence lookup

CVE-2023-28771 mapping review

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Vulnerability profileCVE Program record
Severity
Critical
CVSS
9.8 (3.1)
Known Exploited
Yes
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CISA KEV status

Status
Known exploited
Source
CISA / ADP
Date added
Not provided

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
9.8CVSS 3.1CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H3.95.9Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

9.8Critical
CVSS 3.1 vector shape for CVE-2023-28771Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
ZyxelZyWALL/USG series firmware4.60 through 4.73Listed
ZyxelVPN series firmware4.60 through 5.35Listed
ZyxelUSG FLEX series firmware4.60 through 5.35Listed
ZyxelATP series firmware4.60 through 5.35Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-78 · source CWE mapping

Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.