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CVE Record

CVE-2022-47966: Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code e...

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

CriticalCVSS 9.8Known exploitedUpdated
Glexia's TakeSource changedcritical

Security readout for executives and security teams

Plain-English summary

A remote attacker can take control of affected ManageEngine on-premise systems without credentials or user action. Exploitation depends on SAML SSO having been configured historically; some products require it to remain active. Successful compromise could expose data, alter systems, and disrupt operations.

Executive priority

Treat confirmed vulnerable, SAML-configured instances as an immediate remediation and compromise-assessment priority. Require rapid ownership, patch verification, and security review, especially for externally reachable administrative products. Instances with no historical SAML configuration are not exploitable under the condition stated in the provided CVE description, but that history must be verified.

Technical view

ManageEngine products using Apache Santuario xmlsec 1.4.1 lacked required application-level protections around XSLT features. In qualifying SAML SSO configurations, an unauthenticated network attacker can achieve remote code execution. CVSS 3.1 is 9.8, with low complexity and high confidentiality, integrity, and availability impact.

Likely exposure

Exposure includes listed ManageEngine on-premise products running below their specified fixed builds where SAML SSO is active or was configured previously. Internet-accessible instances present the greatest immediate concern, although any network-reachable vulnerable instance may be exposed. Historical SAML configuration must be checked rather than inferred from current settings alone.

Exploitation context

CISA lists CVE-2022-47966 in its Known Exploited Vulnerabilities catalog, confirming exploitation in the wild. Public technical analysis and exploit-related material are also referenced. The provided evidence does not quantify current campaign volume, targeted organizations, or compromise prevalence.

Researcher notes

Affected products have different fixed-build thresholds, so a single version rule is insufficient. The decisive exposure condition is historical or current SAML SSO configuration, depending on product. Detection guidance and product-specific configuration distinctions are incomplete in the supplied bundle; consult the vendor advisory and CISA material without assuming absence of indicators means absence of compromise.

Mitigation direction

  • Upgrade each affected product to the fixed build listed in ManageEngine's advisory, or a later supported release.
  • Prioritize internet-accessible systems and products where SAML SSO is active or was previously configured.
  • If immediate upgrading is impossible, consult ManageEngine for current product-specific mitigations and restrict external access.
  • Preserve relevant authentication, application, and system logs before remediation for possible incident investigation.

Validation and detection

  • Inventory listed ManageEngine products and compare installed versions with every product-specific fixed-build threshold.
  • Determine whether SAML SSO is active or was ever configured on each instance.
  • Confirm upgraded instances report the intended fixed or later build after maintenance.
  • Review authentication, application, and operating-system telemetry for unexplained requests, processes, account changes, or outbound connections.
  • Escalate suspicious findings to incident response and assess credentials, secrets, and connected systems potentially exposed.
Prepared
Confidence
high
Sources
5

The source record changed after analysis: Material source record changed after analysis.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-20: Exact CWE lookup

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description · low confidence lookup

Execution behavior lookup

The CVE wording references code or command execution, so execution technique review may help defensive triage. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

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description · low confidence lookup

Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

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cve · low confidence lookup

CVE-2022-47966 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Critical
CVSS
9.8 (3.1)
Known Exploited
Yes
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
5Timeline events
2ADP providers
9Source links

CISA KEV status

Status
Known exploited
Source
CISA-ADP
Date added
KEV reference

SSVC decision data

CISA-ADPCISA Coordinator
Timestamp
Version
2.0.3
Exploitation: activeAutomatable: yesTechnical Impact: total

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
9.8CVSS 3.1CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H3.95.9CISA-ADP

Vulnerability scoring details

Base CVSS 3.1 score

9.8Critical
CVSS 3.1 vector shape for CVE-2022-47966Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Vulnerability timeline

Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.

  1. CVE reservedCVE Program

    The CVE ID was reserved by the assigning CNA.

  2. CVE publishedCVE Program

    The CVE record was published.

  3. Added to KEVCISA-ADP

    CISA Known Exploited Vulnerabilities metadata lists this CVE as known exploited.

  4. ADP timelineCISA-ADP

    CVE-2022-47966 added to CISA KEV

  5. CVE updatedCVE Program

    The CVE record metadata indicates this as the latest update time.

ADP provider summaries

CVECVE Program Container
CISA-ADPCISA ADP Vulnrichment
cvssV3_1other:ssvcother:kev
  • 2023-01-23T00:00:00.000Z: CVE-2022-47966 added to CISA KEV
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-20 · source CWE mapping

Improper Input Validation

Improper Input Validation represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.