Security readout for executives and security teams
Plain-English summary
This is a high-severity SQL injection issue in the WordPress JS Help Desk plugin through version 2.7.1. An unauthenticated remote attacker may be able to access sensitive database data and cause limited data changes or disruption. The provided sources do not confirm active exploitation.
Executive priority
Treat as urgent for any public WordPress site using this plugin. Prioritize inventory, containment, and vendor-guided update or removal because the issue is unauthenticated and primarily threatens database confidentiality.
Technical view
CVE-2022-47151 is CWE-89 in JS Help Desk – Best Help Desk & Support Plugin, package js-support-ticket, affecting versions through 2.7.1. CVSS 3.1 is 8.6 with AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L, indicating unauthenticated network reachability with high confidentiality impact.
Likely exposure
Exposure is limited to WordPress sites running the JS Help Desk plugin through version 2.7.1, especially internet-facing support portals or ticket forms. The bundle does not identify other affected products.
Exploitation context
The CVSS vector supports low-complexity unauthenticated remote exploitation. However, the source bundle marks KEV as false and does not provide cited evidence of active exploitation or public exploit use.
Researcher notes
Evidence is sufficient for affected product, version boundary, weakness class, and CVSS severity. Evidence is incomplete for fixed version, exploit availability, proof-of-concept details, and observed exploitation, so avoid claiming compromise without local telemetry.
Mitigation direction
- Inventory WordPress sites for the js-support-ticket plugin and installed version.
- Update to vendor-confirmed fixed guidance if available from JS Help Desk or Patchstack.
- Disable or remove affected plugin versions if no confirmed fix is available.
- Restrict public access to affected help desk functions where business-feasible.
- Review database and WordPress account activity for suspicious changes.
Validation and detection
- Confirm plugin presence and version through WordPress admin or asset inventory.
- Check internet-facing sites first, especially support and ticketing pages.
- Review application, web, and database logs for unusual query errors or access patterns.
- Verify remediation by confirming affected versions are removed, disabled, or updated.
- Track CVE, Patchstack, and vendor records for updated fix information.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-89: Database access and collection lookup
Injection into data stores can inform collection, data access, and exfiltration detection reviews. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupDatabase behavior lookup
The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2022-47151 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- High
- CVSS
- 8.6 (3.1)
- Known Exploited
- No
- Published
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS vector scores
1 official scoreWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L3.94.7Primary CVE scoreVulnerability scoring details
Base CVSS 3.1 score
8.6HighVector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L
Source materials
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.