Security readout for executives and security teams
Plain-English summary
CVE-2022-38335 is a stored cross-site scripting issue in Vtiger CRM 7.4.0 e-mail template modules. A user with access to templates could store malicious content that later runs when another user views it. Business impact is moderate: account context, data visibility, and workflow integrity may be affected, but availability is not indicated.
Executive priority
Treat as a moderate-risk CRM integrity issue. Address promptly where Vtiger CRM 7.4.0 is used by many internal users or handles sensitive customer data, but it is not supported as actively exploited by the provided sources.
Technical view
The CVE describes CWE-79 stored XSS in Vtiger CRM v7.4.0 e-mail template modules. CVSS 3.1 is 5.4: network attack vector, low complexity, low privileges required, user interaction required, changed scope, low confidentiality and integrity impact, no availability impact.
Likely exposure
Exposure is most likely where Vtiger CRM 7.4.0 is deployed and authenticated users can create or edit e-mail templates. The CVE affected-product metadata is incomplete, but the description specifically names Vtiger CRM v7.4.0.
Exploitation context
The source bundle does not show CISA KEV listing or cited evidence of active exploitation. Exploitation would require template write access and another user interacting with the affected rendered content. No exploit status beyond the public advisory reference is provided.
Researcher notes
The advisory record is sparse: affected CPEs and fixed versions are not provided in the source bundle. Focus validation on version confirmation, e-mail template permissions, stored content review, and vendor advisory tracking. Avoid assuming broader Vtiger versions without evidence.
Mitigation direction
- Confirm vendor guidance for any fixed version or official workaround.
- Restrict e-mail template editing to trusted administrative roles.
- Review existing e-mail templates for unexpected active content.
- Prioritize upgrade or remediation for internet-facing CRM deployments.
- Monitor Vtiger project and advisory sources for remediation details.
Validation and detection
- Inventory Vtiger CRM instances and confirm whether version 7.4.0 is present.
- Identify users and roles with e-mail template edit permissions.
- Review template change history for unexpected edits or unusual authors.
- Perform only benign validation in a controlled non-production environment.
- Check whether vendor or advisory guidance names a fixed release.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-79: User-session and phishing behavior lookup
Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupCVE-2022-38335 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Medium
- CVSS
- 5.4 (3.1)
- Known Exploited
- No
- Published
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS vector scores
1 official scoreWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N2.32.7Primary CVE scoreVulnerability scoring details
Base CVSS 3.1 score
5.4MediumVector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Source materials
- CVE List V5 sourceCVE List V5
- https://www.vtiger.com/CVE reference · x_refsource_MISC
- https://code.vtiger.com/vtiger/vtigercrmCVE reference · x_refsource_MISC
- https://github.com/sbaresearch/advisories/tree/public/2022/SBA-ADV-20220328-01_Vtiger_CRM_Stored_Cross-Site_ScriptingCVE reference · x_refsource_MISC
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.