Security readout for executives and security teams
Plain-English summary
Awesome Support for WordPress allowed a logged-in user with a specific plugin role to save malicious script content that could later run in another user's browser. This is not a server takeover by itself, but it can expose data or alter actions in the WordPress session of someone who views the stored content.
Executive priority
Treat this as a moderate-risk web application issue. It deserves scheduled remediation, faster if the plugin is used by external support users or broad helpdesk roles, but the provided evidence does not support emergency active-exploitation handling.
Technical view
CVE-2022-38073 is a stored XSS issue in Awesome Support <= 6.0.7, reported in the Additional Interested Parties area. CVSS 3.1 is 5.4: network reachable, low complexity, low privileges required, user interaction required, changed scope, low confidentiality and integrity impact, no availability impact.
Likely exposure
Exposure is limited to WordPress sites running the Awesome Support plugin at version 6.0.7 or earlier, especially where untrusted users can access the custom plugin role involved.
Exploitation context
The bundle does not show CISA KEV listing or other evidence of active exploitation. Exploitation requires authenticated access with the relevant plugin role and a victim viewing the stored malicious content.
Researcher notes
Key gaps: the bundle names the affected range but does not provide exploit telemetry or detailed affected-field mechanics beyond Additional Interested Parties. Validate exposure through installed plugin version, role assignments, and stored content review. Avoid assuming exploitation without separate evidence.
Mitigation direction
- Inventory WordPress sites using Awesome Support and record plugin versions.
- Prioritize remediation for versions 6.0.7 and earlier.
- Check the vendor changelog and Patchstack guidance for the fixed release.
- Limit access to the affected plugin role until remediation is complete.
- Review stored Additional Interested Parties content for suspicious script-like entries.
Validation and detection
- Confirm each WordPress instance has Awesome Support absent or above the affected version range.
- Review WordPress user accounts with Awesome Support-specific roles.
- Check ticket-related fields for unexpected HTML or script content.
- Verify administrators and support staff have not reported unusual browser-session behavior.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-79: User-session and phishing behavior lookup
Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupCVE-2022-38073 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Medium
- CVSS
- 5.4 (3.1)
- Known Exploited
- No
- Published
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS vector scores
1 official scoreWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N2.32.7Primary CVE scoreVulnerability scoring details
Base CVSS 3.1 score
5.4MediumVector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Source materials
- CVE List V5 sourceCVE List V5
- https://wordpress.org/plugins/awesome-support/#developersCVE reference · x_refsource_CONFIRM
- https://patchstack.com/database/vulnerability/awesome-support/wordpress-awesome-support-plugin-6-0-7-multiple-authenticated-stored-cross-site-scripting-xss-vulnerabilitiesCVE reference · x_refsource_CONFIRM
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.