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CVE Record

CVE-2022-23791: XSS in Firmanet Software and Technology Customer Relation Manager

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Firmanet Software and Technology Customer Relation Manager allows Cross-Site Scripting (XSS). This issue affects Customer Relation Manager: before 2022.03.13.

MediumCVSS 6.1Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2022-23791 is a cross-site scripting flaw in Firmanet Software and Technology Customer Relation Manager before 2022.03.13. An attacker could craft content that runs script in a user’s browser if that user interacts with it. The expected business impact is limited data exposure or actions within the user’s session, not direct server takeover.

Executive priority

Treat this as a moderate-priority web application risk. It is not currently supported by supplied evidence of active exploitation, but affected CRM systems may handle sensitive customer interactions. Upgrade or validate version status during the next security maintenance window, sooner for exposed deployments.

Technical view

The issue is CWE-79 improper input neutralization during web page generation. CVSS 3.1 is 6.1: network reachable, low complexity, no privileges required, user interaction required, scope changed, low confidentiality and integrity impact, no availability impact. Sources identify affected Customer Relation Manager versions before 2022.03.13.

Likely exposure

Exposure is limited to organizations using Firmanet Customer Relation Manager versions before 2022.03.13, especially internet-accessible deployments or portals used by customers, staff, or partners.

Exploitation context

No provided source indicates active exploitation, and the CVE is not listed as KEV in the supplied data. Exploitation requires user interaction, consistent with reflected or stored XSS risk, but the sources do not specify the vulnerable parameter, page, or attack path.

Researcher notes

Public details are sparse. The CVE record and Turkish government advisory identify XSS and the affected version boundary, but do not provide endpoint-level details, proof-of-concept information, or explicit mitigation text beyond the version cutoff. Avoid assuming exploitation status or exact vulnerable fields.

Mitigation direction

  • Identify whether Firmanet Customer Relation Manager is deployed.
  • Confirm the installed version is 2022.03.13 or later.
  • If older, consult Firmanet or the government advisory for upgrade guidance.
  • Prioritize remediation for internet-facing or broadly used CRM instances.
  • Review web application controls that reduce XSS impact, such as output encoding and browser protections.

Validation and detection

  • Check asset inventory for Firmanet Customer Relation Manager.
  • Verify application version against the before-2022.03.13 affected range.
  • Review vendor or advisory pages for current remediation instructions.
  • Inspect application logs for unusual CRM links or script-like input patterns.
  • Confirm remediation through authenticated application testing in a controlled environment.
Prepared
Confidence
high
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2022-23791 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.1 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
3Timeline events
2ADP providers
3Source links

SSVC decision data

CISA-ADPCISA Coordinator
Timestamp
Version
2.0.3
Exploitation: noneAutomatable: noTechnical Impact: partial

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.1CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N2.82.7TR-CERT

Vulnerability scoring details

Base CVSS 3.1 score

6.1Medium
CVSS 3.1 vector shape for CVE-2022-23791Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Vulnerability timeline

Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.

  1. CVE reservedCVE Program

    The CVE ID was reserved by the assigning CNA.

  2. CVE publishedCVE Program

    The CVE record was published.

  3. CVE updatedCVE Program

    The CVE record metadata indicates this as the latest update time.

ADP provider summaries

CVECVE Program Container
CISA-ADPCISA ADP Vulnrichment
other:ssvc

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Firmanet Software and TechnologyCustomer Relation Manager0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-79 · source CWE mapping

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.