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CVE Record

CVE-2022-20862: Cisco Unified Communications Manager Arbitrary File Read Vulnerability

A vulnerability in the web-based management interface of Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an authenticated, remote attacker to read arbitrary files on the underlying operating system of an affected device. This vulnerability is due to improper validation of user-supplied input. An attacker could exploit this vulnerability by sending a crafted HTTP request that contains directory traversal character sequences to an affected system. A successful exploit could allow the attacker to access sensitive files on the operating system.

MediumCVSS 4.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2022-20862 affects Cisco Unified Communications Manager products. An authenticated remote user could read files from the underlying system through the web management interface. The main business risk is exposure of sensitive configuration or system data, not system takeover based on the supplied evidence.

Executive priority

Prioritize remediation in environments where Unified CM administration is broadly accessible or contains sensitive voice, identity, or network configuration data. The vulnerability is not rated critical, but authenticated file read can materially aid follow-on compromise.

Technical view

The vulnerability is a CWE-23 directory traversal issue caused by improper validation of user input in the web-based management interface. Cisco Unified CM and Unified CM SME are named. CVSS is 4.3, with network access, low complexity, low privileges required, no user interaction, and low confidentiality impact.

Likely exposure

Exposure is most likely where Cisco Unified CM or Unified CM SME management interfaces are reachable by authenticated users. The bundle does not provide affected release ranges, so version exposure must be checked against Cisco guidance.

Exploitation context

The source bundle describes authenticated remote file read using crafted web requests. It does not cite CISA KEV listing or any public active exploitation evidence. Treat this as an access-control and sensitive-data exposure issue until vendor-specific context confirms otherwise.

Researcher notes

Evidence is strong for the vulnerability class, product family, authentication requirement, and confidentiality impact. Evidence is incomplete in the prompt for affected versions, fixed releases, and real-world exploitation, so those should be resolved from Cisco’s advisory before closure.

Mitigation direction

  • Review Cisco’s advisory for affected releases and fixed software guidance.
  • Upgrade or patch according to Cisco’s documented remediation path.
  • Restrict management interface access to trusted administrative networks.
  • Review and remove unnecessary Unified CM administrative accounts.
  • Monitor management-interface access for unusual authenticated file access patterns.

Validation and detection

  • Inventory Cisco Unified CM and Unified CM SME deployments.
  • Compare installed releases against Cisco’s advisory.
  • Confirm management interfaces are not broadly reachable.
  • Review authentication and web access logs for suspicious activity.
  • Verify vendor remediation or compensating controls are documented.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-23: File access and web shell behavior lookup

File traversal and upload weaknesses can lead teams to review file, web shell, execution, and collection telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2022-20862 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
4.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
4.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N2.81.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

4.3Medium
CVSS 3.1 vector shape for CVE-2022-20862Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unified Communications Managern/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-23 · source CWE mapping

Relative Path Traversal

Relative Path Traversal represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.