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CVE Record

CVE-2022-20800: Cisco Unified Communications Products Cross-Site Scripting Vulnerability

A vulnerability in the web-based management interface of Cisco Unified Communications Manager (Unified CM), Cisco Unified Communications Manager Session Management Edition (Unified CM SME), Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P), and Cisco Unity Connection could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

MediumCVSS 6.1Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2022-20800 is a medium-severity cross-site scripting issue in web management interfaces for listed Cisco Unified Communications products. An attacker would need to trick a user into opening a crafted link. Successful exploitation could run script in that interface context or expose browser-held information.

Executive priority

Treat as a moderate remediation item. It is not reported as actively exploited here, but it targets management interfaces and can affect sensitive browser-based information, so prioritize patch review and management-interface access controls.

Technical view

The issue is improper validation of user-supplied input in the web-based management interface, classified as CWE-79. CVSS 3.1 is 6.1 with network attack vector, low complexity, no privileges required, required user interaction, changed scope, and low confidentiality/integrity impact.

Likely exposure

Organizations using Cisco Unified CM, Unified CM SME, Unified CM IM&P, or Cisco Unity Connection management interfaces may be exposed. Risk is highest where administrators use the interface from email-enabled browsers or where the interface is reachable beyond tightly controlled admin networks.

Exploitation context

The source bundle says exploitation requires persuading a user of the interface to click a crafted link. KEV is false, and no cited source in the bundle reports active exploitation. No exploit maturity evidence is provided.

Researcher notes

The provided bundle does not include exact affected versions, fixed versions, or workarounds beyond the Cisco advisory reference. Base validation on Cisco’s advisory and local product inventory. Avoid assuming Cisco Unity Connection is the only affected product because the description lists several Cisco UC products.

Mitigation direction

  • Check Cisco advisory cisco-sa-cucm-xss-RgH7MpKA for affected and fixed release guidance.
  • Apply vendor-recommended updates or mitigations where applicable.
  • Restrict management interfaces to trusted administrative networks or VPN access.
  • Warn administrators against opening unsolicited links while authenticated to management interfaces.
  • Monitor for unusual management-interface activity and suspicious referrers.

Validation and detection

  • Inventory Cisco Unified Communications products and management interface exposure.
  • Compare deployed versions against the Cisco advisory’s affected-release details.
  • Confirm management interfaces are not publicly reachable unless explicitly required.
  • Review access controls for administrative web interfaces.
  • Check whether users with interface access received suspicious links around relevant periods.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2022-20800 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.1 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.1CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N2.82.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

6.1Medium
CVSS 3.1 vector shape for CVE-2022-20800Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unity Connectionn/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-79 · source CWE mapping

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.