LiveActive security incident?Get immediate response
CVE Record

CVE-2022-2039: Free Live Chat Support <= 1.0.11 - Cross-Site Request Forgery to Cross-Site Scripting

The Free Live Chat Support plugin for WordPress is vulnerable to Cross-Site Request Forgery in versions up to, and including 1.0.11. This is due to missing nonce protection on the livesupporti_settings() function found in the ~/livesupporti.php file. This makes it possible for unauthenticated attackers to inject malicious web scripts into the page, granted they can trick a site's administrator into performing an action such as clicking on a link.

HighCVSS 8.8Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2022-2039 affects the WordPress Free Live Chat Support plugin through version 1.0.11. If an administrator is tricked into clicking a malicious link, an unauthenticated attacker could change plugin settings to inject scripts into the site. That creates business risk for site integrity, user trust, and administrator session security.

Executive priority

Treat this as a high-priority WordPress plugin exposure where the plugin is installed. The attack needs administrator interaction, but the impact can affect site content and users. Prioritize internet-facing and high-traffic WordPress sites first.

Technical view

The issue is missing nonce protection in livesupporti_settings() in livesupporti.php, enabling CSRF against an authenticated administrator. Successful CSRF can persist malicious web scripts, creating cross-site scripting impact. The CVSS v3.1 score is 8.8 high, with network access, low complexity, no attacker privileges, and required user interaction.

Likely exposure

Exposure is likely limited to WordPress sites running Free Live Chat Support versions up to and including 1.0.11, especially sites with active administrators who can be socially engineered.

Exploitation context

The source bundle does not show CISA KEV listing or other evidence of active exploitation. Exploitation requires tricking a site administrator into performing an action, such as clicking a crafted link, then abusing the missing CSRF protection.

Researcher notes

The CVE description and Wordfence source identify CSRF leading to stored script injection. The bundle includes affected-version text through 1.0.11, but the structured affected entry appears incomplete or inconsistent. Patch details are not explicit in the provided data.

Mitigation direction

  • Inventory WordPress sites for the Free Live Chat Support plugin and installed version.
  • Update the plugin using official WordPress or vendor guidance if a fixed release is available.
  • Disable or remove the plugin where it is unused or cannot be safely updated.
  • Review administrator accounts and sessions after suspected exposure.
  • Check vendor advisories before assuming a specific fixed version.

Validation and detection

  • Confirm whether Free Live Chat Support is installed on each WordPress property.
  • Record the plugin version and flag versions up to and including 1.0.11.
  • Review plugin settings for unexpected script content or suspicious changes.
  • Check web logs and admin activity around suspicious administrator interactions.
  • Verify remediation against official plugin or vendor release information.
Prepared
Confidence
medium
Sources
7

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-352: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2022-2039 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
High
CVSS
8.8 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
6Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.8CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H2.85.9Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8.8High
CVSS 3.1 vector shape for CVE-2022-2039Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
livesupportiFree Live Chat Support0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-352 · source CWE mapping

Cross-Site Request Forgery (CSRF)

Cross-Site Request Forgery (CSRF) represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.