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CVE Record

CVE-2021-39211: Disclosure of GLPI and server information in telemetry endpoint

GLPI is a free Asset and IT management software package. Starting in version 9.2 and prior to version 9.5.6, the telemetry endpoint discloses GLPI and server information. This issue is fixed in version 9.5.6. As a workaround, remove the file `ajax/telemetry.php`, which is not needed for usual functions of GLPI.

MediumCVSS 5.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

GLPI versions 9.2 through before 9.5.6 can expose GLPI and server information through a telemetry endpoint. The issue is information disclosure, not direct code execution. It matters because exposed platform details can help attackers profile an environment and plan follow-on attacks.

Executive priority

Treat this as a moderate-priority hardening item. It is not reported as actively exploited, but it leaks useful environment details and has a clear vendor fix and workaround.

Technical view

CVE-2021-39211 is a CWE-200 information exposure flaw in GLPI's telemetry endpoint. It affects glpi-project GLPI versions >= 9.2 and < 9.5.6. The CVSS 3.1 score is 5.3: network reachable, low complexity, no privileges or user interaction, low confidentiality impact, no integrity or availability impact.

Likely exposure

Internet-facing or broadly accessible GLPI deployments running versions 9.2 through 9.5.5 are the main concern, especially where ajax/telemetry.php remains present and reachable.

Exploitation context

The provided sources do not state active exploitation, and the CVE is not marked KEV. The exposure can still aid reconnaissance by revealing GLPI and server details to unauthenticated network users.

Researcher notes

Evidence is limited to the CVE record and GLPI advisory references. Validate version range, endpoint presence, and exposure. Avoid assuming broader GLPI components or other products are affected without vendor confirmation.

Mitigation direction

  • Upgrade GLPI to version 9.5.6 or later.
  • If upgrade is delayed, remove ajax/telemetry.php as the advisory workaround.
  • Confirm remediation steps against GLPI's advisory and release notes.

Validation and detection

  • Inventory all GLPI instances and record their installed versions.
  • Verify affected deployments are upgraded to 9.5.6 or later.
  • Check whether ajax/telemetry.php exists on any still-vulnerable deployment.
  • Review external exposure for GLPI systems reachable from untrusted networks.
Prepared
Confidence
high
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-200: Information exposure and cloud metadata lookup

Information exposure and SSRF weaknesses can make discovery, cloud metadata, and credential material review relevant. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-39211 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N3.91.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

5.3Medium
CVSS 3.1 vector shape for CVE-2021-39211Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
glpi-projectglpi>= 9.2, < 9.5.6Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-200 · source CWE mapping

Exposure of Sensitive Information to an Unauthorized Actor

Exposure of Sensitive Information to an Unauthorized Actor represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.