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CVE Record

CVE-2021-38135: Possible External service interaction Vulnerability in OpenText iManager

Possible External Service Interaction attack in iManager has been discovered in OpenText™ iManager 3.2.6.0000.

HighCVSS 8.6Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

OpenText iManager has a high-severity external service interaction issue. An unauthenticated network attacker may be able to make the application interact with external services, with high integrity impact according to CVSS. The public bundle does not confirm active exploitation or a specific fixed version.

Executive priority

Treat this as a high-priority exposure review for administrative infrastructure. Prioritize internet-facing or broadly reachable iManager systems, then confirm vendor remediation before scheduling patching or compensating controls.

Technical view

CVE-2021-38135 is described as a possible External Service Interaction attack in OpenText iManager 3.2.6.0000, mapped to CWE-918 and CWE-406. CVSS 3.1 is 8.6 with network access, low complexity, no privileges, no user interaction, changed scope, and high integrity impact.

Likely exposure

Exposure is most likely where OpenText or NetIQ iManager is deployed, especially if reachable from the internet, partner networks, or untrusted internal segments. The bundle lists affected version data inconsistently, so teams should verify installed iManager versions against vendor guidance.

Exploitation context

The provided sources do not show CISA KEV listing or confirm active exploitation. Public evidence only supports a high-severity vulnerability classification and the described external service interaction weakness, not real-world abuse or exploit availability.

Researcher notes

The source bundle supports CWE-918-style external service interaction but provides limited implementation detail. Version evidence is incomplete because the description names iManager 3.2.6.0000 while affected data lists 3.0.0. Avoid assuming exploitability beyond the CVSS vector and description.

Mitigation direction

  • Review OpenText or NetIQ advisory material for affected and fixed iManager versions.
  • Upgrade or patch only according to confirmed vendor guidance.
  • Restrict iManager access to trusted administrative networks.
  • Apply outbound egress controls from iManager hosts where operationally feasible.
  • Monitor iManager systems for unusual outbound service interactions.

Validation and detection

  • Inventory all OpenText or NetIQ iManager deployments.
  • Record exact installed versions and exposed administrative URLs.
  • Compare versions against OpenText or NetIQ release notes and CVE records.
  • Review network controls limiting inbound access to iManager.
  • Check logs for unexpected outbound connections from iManager hosts.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · low confidence lookup

CWE-406: Exact CWE lookup

Use the exact CWE identifier as the starting point before reviewing related ATT&CK behavior. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cwe · medium confidence lookup

CWE-918: Information exposure and cloud metadata lookup

Information exposure and SSRF weaknesses can make discovery, cloud metadata, and credential material review relevant. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-38135 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
High
CVSS
8.6 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:H/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.6CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:H/A:N3.94Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8.6High
CVSS 3.1 vector shape for CVE-2021-38135Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:H/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
OpenTextiManager3.0.0affected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-406 · source CWE mapping

Insufficient Control of Network Message Volume (Network Amplification)

Insufficient Control of Network Message Volume (Network Amplification) represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.

CWE-918 · source CWE mapping

Server-Side Request Forgery (SSRF)

Server-Side Request Forgery (SSRF) represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.