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CVE Record

CVE-2021-36450: Verint Workforce Optimization (WFO) 15.2.8.10048 allows XSS via the control/my_notifications NEWUINAV param...

Verint Workforce Optimization (WFO) 15.2.8.10048 allows XSS via the control/my_notifications NEWUINAV parameter.

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2021-36450 is a cross-site scripting issue reported in Verint Workforce Optimization 15.2.8.10048. The public bundle says the NEWUINAV parameter on control/my_notifications can be abused to run browser-side script. The available evidence does not include CVSS scoring, patch details, or confirmation of active exploitation.

Executive priority

Handle as a targeted application-risk item rather than an emergency internet-wide crisis. Prioritize if Verint WFO is externally reachable or handles sensitive workforce, call-center, or authentication workflows.

Technical view

The CVE description identifies XSS in Verint WFO 15.2.8.10048 through the NEWUINAV parameter in control/my_notifications. The bundle does not specify whether the issue is reflected or stored, whether authentication is required, or which later versions remediate it.

Likely exposure

Organizations using Verint Workforce Optimization, especially version 15.2.8.10048, should treat exposed WFO web interfaces as potentially in scope.

Exploitation context

The CVE is not listed as KEV in the supplied bundle, and no cited source states active exploitation. Public researcher references exist, but the bundle does not provide enough detail to confirm exploit maturity or real-world abuse.

Researcher notes

The record is sparse: no CVSS, CWE, patch version, or authentication context is provided. Analysis should stay anchored to Verint WFO 15.2.8.10048 and the named parameter until vendor or primary technical details are confirmed.

Mitigation direction

  • Check Verint support advisories for fixed versions or vendor-recommended mitigations.
  • Prioritize upgrade or remediation for any WFO 15.2.8.10048 deployment.
  • Restrict external access to WFO web interfaces where business requirements allow.
  • Review web application controls for script injection protection and session hardening.

Validation and detection

  • Inventory Verint Workforce Optimization deployments and record exact versions.
  • Confirm whether control/my_notifications is reachable in deployed WFO environments.
  • Review web logs for unusual requests involving the NEWUINAV parameter.
  • Verify vendor guidance before performing security testing in production.
Prepared
Confidence
medium
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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CVE-2021-36450 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
3Timeline events
1ADP providers
4Source links

Vulnerability timeline

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  2. CVE publishedCVE Program

    The CVE record was published.

  3. CVE updatedCVE Program

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ADP provider summaries

CVECVE Program Container

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

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