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CVE Record

CVE-2021-35247: Improper Input Validation Vulnerability in Serv-U

Serv-U web login screen to LDAP authentication was allowing characters that were not sufficiently sanitized. SolarWinds has updated the input mechanism to perform additional validation and sanitization. Please Note: No downstream affect has been detected as the LDAP servers ignored improper characters. To insure proper input validation is completed in all environments. SolarWinds recommends scheduling an update to the latest version of Serv-U.

MediumCVSS 4.3Known exploitedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

SolarWinds Serv-U 15.2.5 and earlier had insufficient input validation on the web login path when LDAP authentication was used. SolarWinds says LDAP servers ignored the improper characters and no downstream effect was detected, but CISA lists the CVE as known exploited, so exposed deployments should not treat the medium CVSS score as low urgency.

Executive priority

Treat this as a priority remediation item despite the medium CVSS score because it is in CISA KEV. The business action is straightforward: find Serv-U, determine whether affected versions remain, and update on an accelerated schedule.

Technical view

CVE-2021-35247 is a CWE-20 improper input validation issue in Serv-U web login handling for LDAP authentication. The CVSS 3.1 score is 4.3 with network attack vector, low complexity, no privileges, user interaction required, and low integrity impact. SolarWinds addressed it with additional validation and sanitization and recommends updating to the latest Serv-U version.

Likely exposure

Exposure is limited to SolarWinds Serv-U 15.2.5 and previous versions, specifically environments using the web login screen with LDAP authentication. Internet-accessible login portals increase operational concern, but the source bundle does not identify specific vulnerable configurations beyond Serv-U version and LDAP login path.

Exploitation context

CISA KEV status supports known exploitation. The provided sources do not describe exploitation details, payloads, attacker groups, indicators of compromise, or downstream impact. SolarWinds states no downstream effect was detected because LDAP servers ignored improper characters.

Researcher notes

The public bundle supports affected version, vulnerable component, CWE, CVSS, vendor remediation direction, and KEV status. It does not provide exploit mechanics, proof-of-concept details, IOCs, or confirmed business impact. Avoid extrapolating beyond input validation in Serv-U LDAP web login handling.

Mitigation direction

  • Update Serv-U to the latest vendor-supported version per SolarWinds guidance.
  • Prioritize remediation for internet-facing or LDAP-enabled Serv-U deployments.
  • Review SolarWinds Serv-U 15.3 release notes for upgrade planning.
  • Check CISA KEV guidance for required remediation timelines.
  • Monitor vendor advisory updates for additional mitigations or indicators.

Validation and detection

  • Inventory all Serv-U instances and record exact product versions.
  • Identify whether web login with LDAP authentication is enabled.
  • Confirm no instance remains on Serv-U 15.2.5 or earlier.
  • Verify upgraded systems use the updated validation and sanitization release.
  • Review access logs for unusual login behavior, without assuming compromise from this CVE alone.
Prepared
Confidence
high
Sources
5

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-20: Exact CWE lookup

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cve · low confidence lookup

CVE-2021-35247 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
4.3 (3.1)
Known Exploited
Yes
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
4Source links

CISA KEV status

Status
Known exploited
Source
CISA / ADP
Date added
Not provided

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
4.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N2.81.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

4.3Medium
CVSS 3.1 vector shape for CVE-2021-35247Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
SolarWindsServ-U15.2.5 and previous versionsListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-20 · source CWE mapping

Improper Input Validation

Improper Input Validation represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.