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CVE Record

CVE-2021-34785: Cisco BroadWorks CommPilot Application Software Vulnerabilities

Multiple vulnerabilities in Cisco BroadWorks CommPilot Application Software could allow an authenticated, remote attacker to delete arbitrary user accounts or gain elevated privileges on an affected system.

MediumCVSS 6.5Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2021-34785 affects Cisco BroadWorks CommPilot Application Software. A logged-in remote attacker with high privileges could delete user accounts or gain elevated privileges. This is not an unauthenticated internet-wide issue, but it can damage service availability and administrative integrity in BroadWorks environments.

Executive priority

Treat this as a moderate-priority enterprise service risk. It is less urgent than unauthenticated remote code execution, but affected BroadWorks environments should be reviewed because account deletion and privilege elevation can disrupt communications services and administrative trust.

Technical view

Cisco reports multiple CommPilot vulnerabilities in BroadWorks. The CVSS vector is AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:H, meaning network-reachable, low-complexity exploitation requiring high privileges and no user interaction. Reported impacts are arbitrary user account deletion and privilege elevation.

Likely exposure

Exposure is limited to organizations running Cisco BroadWorks CommPilot Application Software. The provided data does not name affected versions, so teams must compare their deployment against Cisco’s advisory rather than relying on the CVE summary alone.

Exploitation context

The source bundle does not show CISA KEV listing or any cited evidence of active exploitation. Exploitation requires an authenticated remote attacker with high privileges, which lowers broad opportunistic risk but leaves insider, stolen-admin-account, and delegated-admin scenarios relevant.

Researcher notes

Evidence is limited to the CVE summary and Cisco advisory reference. The bundle does not include affected version ranges, fixed release names, exploit details, or active exploitation claims. CWE-620 is listed, while the described business impacts are account deletion and privilege escalation.

Mitigation direction

  • Review Cisco’s advisory for affected releases and fixed software guidance.
  • Inventory BroadWorks CommPilot deployments and confirm whether they are in scope.
  • Restrict CommPilot administrative access to trusted networks and necessary roles.
  • Review privileged BroadWorks accounts and remove unnecessary access.
  • Monitor Cisco guidance for updates if version applicability remains unclear.

Validation and detection

  • Confirm whether Cisco BroadWorks CommPilot Application Software is deployed.
  • Record installed BroadWorks and CommPilot software versions.
  • Compare versions and configuration against the Cisco advisory.
  • Audit recent user-account deletions and privilege changes.
  • Verify administrative access controls are limited to approved operators.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · low confidence lookup

CWE-620: Exact CWE lookup

Use the exact CWE identifier as the starting point before reviewing related ATT&CK behavior. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-34785 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.5 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.5CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:H1.25.2Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

6.5Medium
CVSS 3.1 vector shape for CVE-2021-34785Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco BroadWorksn/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-620 · source CWE mapping

Unverified Password Change

Unverified Password Change represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.