Security readout for executives and security teams
Plain-English summary
CVE-2021-30486 describes SQL injection in SysAid 20.3.64 b14 asset-management pages. An attacker who can reach the affected pages may be able to manipulate database queries through specific request parameters. The sources do not provide CVSS, patch details, authentication requirements, or confirmed impact.
Executive priority
Treat this as a priority for any SysAid 20.3.64 b14 deployment, especially if internet-facing. SQL injection can threaten sensitive IT asset data, but urgency depends on reachability, authentication, and vendor remediation status, which the sources do not fully define.
Technical view
The CVE reports blind and stacked SQL injection in AssetManagementChart.jsp, AssetManagementList.jsp, and AssetManagementSummary.jsp through computerID and group1 parameters. Evidence names SysAid 20.3.64 b14. Public data does not clarify whether exploitation requires authentication, which database actions are possible, or which later versions remediate it.
Likely exposure
Organizations running SysAid 20.3.64 b14 with reachable asset-management JSP pages should assume exposure until verified. Internet-facing helpdesk or ITSM deployments are higher concern, but the provided sources do not confirm exposed instances or affected CPEs.
Exploitation context
The CVE is not listed as CISA KEV in the provided bundle. The sources describe the vulnerability class and affected endpoints, but they do not prove active exploitation, public weaponization, or exploitation prerequisites.
Researcher notes
Key gaps are CVSS, CWE assignment, authentication requirement, affected version range, and fixed version. The evidence is endpoint-specific and parameter-specific, but validation should remain defensive and avoid reproducing exploit behavior in production.
Mitigation direction
- Inventory SysAid deployments and identify any 20.3.64 b14 instances.
- Check SysAid vendor guidance for fixed versions or supported remediation.
- Restrict external access to SysAid administrative and asset-management pages.
- Review web access controls for the named JSP pages.
- Monitor database and web logs for unusual asset-management parameter activity.
Validation and detection
- Confirm the deployed SysAid version from administrative or asset records.
- Verify whether the named JSP pages are reachable from untrusted networks.
- Review access logs for AssetManagementChart.jsp, AssetManagementList.jsp, and AssetManagementSummary.jsp.
- Check whether computerID or group1 parameters show anomalous query-like patterns.
- Document vendor remediation status because sources do not name a fix.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
Database behavior lookup
The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2021-30486 mapping review
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Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
- https://eh337.net/2021/04/10/sysaid-ii/CVE reference · x_refsource_MISC
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.