LiveActive security incident?Get immediate response
CVE Record

CVE-2021-29951: The Mozilla Maintenance Service granted SERVICE_START access to BUILTIN|Users which, in a domain network, g...

The Mozilla Maintenance Service granted SERVICE_START access to BUILTIN|Users which, in a domain network, grants normal remote users access to start or stop the service. This could be used to prevent the browser update service from operating (if an attacker spammed the 'Stop' command); but also exposed attack surface in the maintenance service. *Note: This issue only affected Windows operating systems older than Win 10 build 1709. Other operating systems are unaffected.*. This vulnerability affects Thunderbird < 78.10.1, Firefox < 87, and Firefox ESR < 78.10.1.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This Mozilla issue let ordinary domain users remotely start or stop the Mozilla Maintenance Service on older Windows systems. The main business risk is disruption of browser updates, which can leave Firefox, Firefox ESR, or Thunderbird exposed to other vulnerabilities.

Executive priority

Treat as a targeted hygiene issue, not an emergency. Prioritize remediation on legacy Windows domain systems because blocking browser updates can extend exposure to more serious vulnerabilities.

Technical view

The service permission model granted BUILTIN|Users SERVICE_START access, and the CVE description says normal remote users in a domain could start or stop the service. Affected products are Thunderbird before 78.10.1, Firefox before 87, and Firefox ESR before 78.10.1, only on Windows versions older than Windows 10 build 1709.

Likely exposure

Exposure is limited to organizations running affected Mozilla products on Windows operating systems older than Windows 10 build 1709, especially domain-joined endpoints where normal remote users exist.

Exploitation context

The source bundle does not show CISA KEV listing or active exploitation. The described abuse is service disruption by repeatedly stopping the update service, plus increased attack surface in the maintenance service.

Researcher notes

Evidence is narrow and source detail is limited. The issue concerns Windows service permissions, domain-user reachability, and update-service availability. No CVSS, CWE, exploit proof, or detailed patch notes were provided in the bundle.

Mitigation direction

  • Upgrade Firefox to version 87 or later.
  • Upgrade Firefox ESR and Thunderbird to version 78.10.1 or later.
  • Prioritize older Windows endpoints below Windows 10 build 1709.
  • Check Mozilla advisories for any environment-specific guidance.
  • Retire or upgrade unsupported older Windows builds where feasible.

Validation and detection

  • Inventory endpoints running Firefox, Firefox ESR, or Thunderbird.
  • Identify systems older than Windows 10 build 1709.
  • Verify affected Mozilla versions are no longer installed.
  • Review Mozilla Maintenance Service permissions on older Windows hosts.
  • Confirm browser update mechanisms are functioning after remediation.
Prepared
Confidence
high
Sources
6

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cve · low confidence lookup

CVE-2021-29951 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
5Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
MozillaThunderbirdunspecifiedListed
MozillaFirefoxunspecifiedListed
MozillaFirefox ESRunspecifiedListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.