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CVE Record

CVE-2021-29904: IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI displays user credentials in pl...

IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI displays user credentials in plain clear text which can be read by a local user. IBM X-Force ID: 207610.

MediumCVSS 6.2Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This vulnerability can expose IBM service-management credentials in clear text to someone with local access to an affected system. The main business risk is credential theft leading to broader access, not direct remote takeover from the CVE itself.

Executive priority

Treat this as a targeted credential-exposure issue. It is not described as remotely exploitable, but affected systems should be remediated because exposed credentials can enable follow-on compromise.

Technical view

CVE-2021-29904 affects IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI. IBM describes clear-text display of user credentials readable by a local user. CVSS 3.0 is 6.2, with local access, low complexity, no user interaction, and high confidentiality impact.

Likely exposure

Exposure is likely limited to environments running the named IBM components, especially shared servers, jump hosts, or administrator workstations where local users may access displayed or stored credentials.

Exploitation context

The provided sources do not show CISA KEV listing or active exploitation. The attack context is local information disclosure, so risk depends heavily on who can log into affected hosts.

Researcher notes

Evidence is limited to IBM and CVE records. No CWE is listed in the bundle. The CVSS vector indicates local, unauthenticated access with high confidentiality impact and no integrity or availability impact.

Mitigation direction

  • Review IBM advisory and X-Force entry for vendor-approved fixes or workarounds.
  • Identify and prioritize affected IBM Jazz for Service Management 1.1.3.10 systems.
  • Restrict local access to affected hosts to trusted administrators only.
  • Rotate any credentials that may have been exposed in clear text.
  • Check vendor guidance before applying configuration or product changes.

Validation and detection

  • Inventory IBM Jazz for Service Management and Netcool/OMNIbus_GUI deployments.
  • Confirm whether version 1.1.3.10 is present in production or admin environments.
  • Review local access groups on affected hosts.
  • Check whether credentials are exposed to local users, without recording secrets.
  • Verify remediation status against IBM advisory guidance.
Prepared
Confidence
high
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2021-29904 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.2 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:L/S:U/PR:N/A:N/I:N/C:H/AC:L/UI:N/RL:O/E:U/RC:C

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.2CVSS 3.0MediumCVSS:3.0/AV:L/S:U/PR:N/A:N/I:N/C:H/AC:L/UI:N/RL:O/E:U/RC:C2.53.6Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.2Medium
CVSS 3.0 vector shape for CVE-2021-29904Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:L/S:U/PR:N/A:N/I:N/C:H/AC:L/UI:N/RL:O/E:U/RC:C

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMJazz for Service Management1.1.3.10Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.