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CVE Record

CVE-2021-29814: IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI is vulnerable to stored cross-s...

IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID: 204334.

MediumCVSS 6.4Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a stored cross-site scripting flaw in IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI. An authenticated user could store JavaScript in the web interface, causing it to run in trusted sessions and potentially expose credentials or alter page behavior.

Executive priority

Treat this as a controlled but real enterprise application risk. It is not listed as actively exploited, but stored XSS in an operations console can affect trusted sessions and credentials. Prioritize remediation where the affected UI is broadly accessible or used by privileged administrators.

Technical view

The CVSS 3.0 vector is 6.4: network-accessible, low complexity, low privileges required, no user interaction, changed scope, and low confidentiality/integrity impact. The issue is stored XSS in the Web UI. Availability impact is listed as none.

Likely exposure

Exposure is most likely in organizations still running IBM Jazz for Service Management 1.1.3.10 or the referenced Netcool/OMNIbus GUI web interface. Risk increases where many low-privilege users can write content viewed by administrators or privileged operators.

Exploitation context

The source bundle does not show known active exploitation. CISA KEV is false, and the CVSS exploit maturity is unproven. Practical abuse would require a user able to store content in the affected UI and a trusted session where the script executes.

Researcher notes

Evidence is limited to CVE metadata and IBM/X-Force references. The bundle names stored XSS, IBM X-Force ID 204334, CVSS 6.4, and affected Jazz for Service Management 1.1.3.10. Exact fixed versions or configuration mitigations are not included in the provided bundle.

Mitigation direction

  • Review IBM advisory 6491539 for official remediation instructions.
  • Apply IBM-provided fixes or upgrades for affected deployments.
  • Restrict access to the affected Web UI to trusted users only.
  • Review stored UI content for unexpected script-like entries.
  • Monitor for unusual credential prompts or session activity.

Validation and detection

  • Inventory Jazz for Service Management and Netcool/OMNIbus GUI versions.
  • Confirm whether Jazz for Service Management 1.1.3.10 is present.
  • Verify IBM advisory remediation has been applied.
  • Check application logs for suspicious stored content changes.
  • Confirm only trusted users can write Web UI content.
Prepared
Confidence
high
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2021-29814 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/PR:L/A:N/I:L/AV:N/S:C/UI:N/C:L/AC:L/RL:O/E:U/RC:C

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.4CVSS 3.0MediumCVSS:3.0/PR:L/A:N/I:L/AV:N/S:C/UI:N/C:L/AC:L/RL:O/E:U/RC:C3.12.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.4Medium
CVSS 3.0 vector shape for CVE-2021-29814Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/PR:L/A:N/I:L/AV:N/S:C/UI:N/C:L/AC:L/RL:O/E:U/RC:C

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMJazz for Service Management1.1.3.10Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.