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CVE-2021-29810: IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI is vulnerable to stored cross-s...

IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID: 204279.

MediumCVSS 6.4Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a stored cross-site scripting issue in IBM Jazz for Service Management 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI. A logged-in user could place JavaScript into the web interface, causing trusted sessions to behave unexpectedly and potentially exposing credentials.

Executive priority

Handle in normal vulnerability remediation cycles, faster for internet-exposed or broadly accessible internal management portals. The main business concern is credential exposure inside trusted administrative sessions, not service outage.

Technical view

The bundle describes network-reachable stored XSS with low attack complexity and low privileges required. Impact is limited confidentiality and integrity, no availability impact, and changed scope. IBM X-Force tracks it as 204279. The CVSS 3.0 score is 6.4.

Likely exposure

Exposure is most likely where the affected IBM management web UI is deployed and reachable by authenticated users, including internal operations portals. Risk increases if low-privileged users can create or modify content viewed in trusted sessions.

Exploitation context

The source bundle does not show CISA KEV listing or confirmed active exploitation. CVSS exploit maturity is marked unproven. Treat this as a plausible authenticated web application risk, not as evidence of exploitation in the wild.

Researcher notes

Evidence supports stored XSS with PR:L, AV:N, AC:L, UI:N, S:C, C:L, I:L, A:N. The bundle does not include CWE details, exploit artifacts, or specific remediation text beyond IBM references, so remediation should be confirmed against IBM guidance.

Mitigation direction

  • Review IBM advisory 6491547 for the vendor-supported fix or workaround.
  • Prioritize updating affected IBM Jazz for Service Management 1.1.3.10 deployments.
  • Restrict access to the management web UI to trusted networks and users.
  • Review roles that can submit or modify web UI content.
  • Monitor for suspicious stored content in user-controlled fields.

Validation and detection

  • Inventory IBM Jazz for Service Management and Netcool/OMNIbus_GUI deployments.
  • Confirm whether any deployment matches version 1.1.3.10 or IBM advisory scope.
  • Check whether the IBM-recommended fix level is installed.
  • Review logs for unusual content submissions to the Web UI.
  • Validate least-privilege access for users who can alter displayed content.
Prepared
Confidence
high
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2021-29810 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/C:L/AC:L/UI:N/AV:N/S:C/A:N/PR:L/I:L/RL:O/RC:C/E:U

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.4CVSS 3.0MediumCVSS:3.0/C:L/AC:L/UI:N/AV:N/S:C/A:N/PR:L/I:L/RL:O/RC:C/E:U3.12.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.4Medium
CVSS 3.0 vector shape for CVE-2021-29810Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/C:L/AC:L/UI:N/AV:N/S:C/A:N/PR:L/I:L/RL:O/RC:C/E:U

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMJazz for Service Management1.1.3.10Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.