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CVE Record

CVE-2021-29809: IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI 8.1.0 is vulnerable to stored cross-site...

IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI 8.1.0 is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID: 204270.

MediumCVSS 6.4Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a stored cross-site scripting issue in IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI 8.1.0. A low-privileged user could store JavaScript in the Web UI, affecting trusted sessions and potentially exposing credentials. The public bundle does not show known active exploitation.

Executive priority

Handle as a moderate priority unless the affected Web UI is internet-facing or broadly accessible internally. The main business risk is credential exposure inside trusted operations sessions, which can support further compromise.

Technical view

CVE-2021-29809 is a network-reachable stored XSS vulnerability affecting IBM Tivoli Netcool/OMNIbus_GUI 8.1.0 and IBM Jazz for Service Management. IBM describes arbitrary JavaScript embedding in the Web UI, with potential credential disclosure in a trusted session. CVSS v3.0 score is 6.4, with low attack complexity and low privileges required.

Likely exposure

Exposure is most likely where the affected IBM Web UI is reachable by authenticated users, especially broad internal user groups. Internet exposure would increase urgency, but the source bundle does not state deployment patterns or exposed instances.

Exploitation context

The CVE is not listed as CISA KEV in the provided bundle, and the CVSS exploit maturity is unproven. Treat this as a credible stored XSS risk requiring authenticated access, not as confirmed active exploitation.

Researcher notes

The bundle identifies IBM X-Force ID 204270 and CVSS 6.4. Evidence supports stored XSS with low privileges and network access, but does not provide exploit examples, affected subcomponents, or detailed remediation text. Avoid assuming exploitation or specific patches beyond IBM guidance.

Mitigation direction

  • Review IBM support guidance for the official fix or workaround.
  • Confirm whether Tivoli Netcool/OMNIbus_GUI 8.1.0 is deployed.
  • Restrict Web UI access to trusted networks while remediation is assessed.
  • Limit low-privileged accounts that can create or edit Web UI content.
  • Prioritize remediation for externally reachable or shared operations consoles.

Validation and detection

  • Inventory IBM Jazz for Service Management and Netcool/OMNIbus_GUI deployments.
  • Verify exact product version against IBM advisory scope.
  • Review user-editable Web UI content for unexpected script or HTML.
  • Check whether the Web UI is reachable beyond trusted admin networks.
  • Confirm remediation status using IBM guidance and product build information.
Prepared
Confidence
high
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2021-29809 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/UI:N/A:N/S:C/C:L/PR:L/AC:L/AV:N/I:L/E:U/RC:C/RL:O

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.4CVSS 3.0MediumCVSS:3.0/UI:N/A:N/S:C/C:L/PR:L/AC:L/AV:N/I:L/E:U/RC:C/RL:O3.12.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.4Medium
CVSS 3.0 vector shape for CVE-2021-29809Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/UI:N/A:N/S:C/C:L/PR:L/AC:L/AV:N/I:L/E:U/RC:C/RL:O

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMTivoli Netcool/OMNIbus8.1.0Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.