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CVE Record

CVE-2021-29808: IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI 8.1.0 is vulnerable to stored cross-site...

IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI 8.1.0 is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID: 204269.

MediumCVSS 6.4Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a stored cross-site scripting issue in IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI 8.1.0. A user with access to the Web UI could store JavaScript that changes trusted pages and may expose credentials within a logged-in session.

Executive priority

Treat this as a moderate-priority remediation for environments using the affected IBM management UI. It is not presented as actively exploited, but stored XSS in trusted operational tools can undermine user trust and expose credentials.

Technical view

CVE-2021-29808 affects IBM Jazz for Service Management and Tivoli Netcool/OMNIbus_GUI 8.1.0. IBM describes stored XSS in the Web UI. CVSS 3.0 is 6.4: network reachable, low complexity, low privileges, changed scope, low confidentiality and integrity impact, no availability impact.

Likely exposure

Exposure is most likely where IBM Tivoli Netcool/OMNIbus_GUI 8.1.0 or Jazz for Service Management Web UI is deployed and reachable by authenticated users. The source bundle does not identify other affected versions or products.

Exploitation context

The source bundle does not show CISA KEV listing or active exploitation. The issue requires a user able to embed content in the Web UI, but the CVSS vector indicates low privileges and no user interaction requirement.

Researcher notes

Evidence is limited to the CVE record, IBM advisory, and IBM X-Force entry. The bundle does not provide affected build ranges beyond 8.1.0, fixed versions, exploit telemetry, or detailed vulnerable parameters.

Mitigation direction

  • Review IBM support guidance for CVE-2021-29808 and apply the official fix.
  • Restrict Web UI access to trusted users until remediation is complete.
  • Limit who can create or modify Web UI content that may be rendered to others.
  • Monitor IBM X-Force and vendor advisories for updated remediation details.

Validation and detection

  • Inventory deployments for Jazz for Service Management and Netcool/OMNIbus_GUI 8.1.0.
  • Confirm whether IBM’s official CVE-2021-29808 fix is installed.
  • Review Web UI content and audit logs for unexpected script-like content.
  • Check access controls for users who can modify shared Web UI views or fields.
Prepared
Confidence
medium
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2021-29808 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/I:L/C:L/PR:L/S:C/UI:N/A:N/E:U/RL:O/RC:C

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.4CVSS 3.0MediumCVSS:3.0/AV:N/AC:L/I:L/C:L/PR:L/S:C/UI:N/A:N/E:U/RL:O/RC:C3.12.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.4Medium
CVSS 3.0 vector shape for CVE-2021-29808Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/I:L/C:L/PR:L/S:C/UI:N/A:N/E:U/RL:O/RC:C

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMTivoli Netcool/OMNIbus8.1.0Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.