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CVE Record

CVE-2021-29800: IBM Tivoli Netcool/OMNIbus_GUI and IBM Jazz for Service Management 1.1.3.10 is vulnerable to stored cross-s...

IBM Tivoli Netcool/OMNIbus_GUI and IBM Jazz for Service Management 1.1.3.10 is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session.

MediumCVSS 6.4Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This vulnerability lets an authenticated user store malicious JavaScript in the IBM Web UI. When trusted sessions load the affected content, the script can change page behavior and may expose credentials. The impact is moderate because it needs some user privilege, but management consoles often carry sensitive operational access.

Executive priority

Treat as a moderate-priority remediation for IBM monitoring or service-management environments. Prioritize faster if the console is broadly accessible, shared by many administrators, or connected to credential-sensitive workflows.

Technical view

CVE-2021-29800 is stored cross-site scripting in IBM Tivoli Netcool/OMNIbus_GUI and IBM Jazz for Service Management 1.1.3.10. The CVSS 3.0 score is 6.4 with network attack vector, low complexity, low privileges, changed scope, and low confidentiality and integrity impact.

Likely exposure

Exposure is most likely in organizations running IBM Jazz for Service Management 1.1.3.10 or the referenced Tivoli Netcool/OMNIbus_GUI Web UI, especially where low-privileged users can create or modify UI-rendered content.

Exploitation context

The source bundle does not show CISA KEV listing or cited active exploitation. The risk is stored XSS inside a trusted management session, which can affect users who later view attacker-controlled UI content.

Researcher notes

The provided data names stored XSS and credential disclosure potential but does not include vulnerable parameters, affected components beyond the product names, or exact fixed versions. Validate exposure through version inventory and IBM advisory mapping, not assumptions.

Mitigation direction

  • Review IBM advisory 6491109 for the official remediation level.
  • Apply IBM-provided fixes or upgrades for affected deployments.
  • Restrict Web UI access to trusted users and management networks.
  • Review user roles that can create UI-rendered content.
  • Monitor IBM X-Force entry 203906 for updated guidance.

Validation and detection

  • Inventory IBM Jazz for Service Management versions in production and test.
  • Confirm whether version 1.1.3.10 is deployed.
  • Identify any Tivoli Netcool/OMNIbus_GUI Web UI exposure.
  • Check IBM advisory status against installed fix levels.
  • Review logs for suspicious stored content changes.
Prepared
Confidence
medium
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2021-29800 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AC:L/PR:L/C:L/A:N/AV:N/I:L/UI:N/S:C/RC:C/RL:O/E:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.4CVSS 3.0MediumCVSS:3.0/AC:L/PR:L/C:L/A:N/AV:N/I:L/UI:N/S:C/RC:C/RL:O/E:H3.12.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.4Medium
CVSS 3.0 vector shape for CVE-2021-29800Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AC:L/PR:L/C:L/A:N/AV:N/I:L/UI:N/S:C/RC:C/RL:O/E:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMJazz for Service Management1.1.3.10Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.