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CVE Record

CVE-2021-28799: Improper Authorization Vulnerability in HBS 3 (Hybrid Backup Sync)

An improper authorization vulnerability has been reported to affect QNAP NAS running HBS 3 (Hybrid Backup Sync. ) If exploited, the vulnerability allows remote attackers to log in to a device. This issue affects: QNAP Systems Inc. HBS 3 versions prior to v16.0.0415 on QTS 4.5.2; versions prior to v3.0.210412 on QTS 4.3.6; versions prior to v3.0.210411 on QTS 4.3.4; versions prior to v3.0.210411 on QTS 4.3.3; versions prior to v16.0.0419 on QuTS hero h4.5.1; versions prior to v16.0.0419 on QuTScloud c4.5.1~c4.5.4. This issue does not affect: QNAP Systems Inc. HBS 2 . QNAP Systems Inc. HBS 1.3 .

CriticalCVSS 10Known exploitedUpdated
Glexia's TakeHuman reviewedcritical

Security readout for executives and security teams

Plain-English summary

This flaw lets a remote attacker log in to affected QNAP NAS devices running vulnerable HBS 3. Because HBS handles backup and sync operations, unauthorized access can threaten stored data, backup integrity, and availability. The CVSS score is 10, and CISA lists it as known exploited.

Executive priority

Treat this as urgent for any QNAP NAS running HBS 3. Known exploitation, unauthenticated remote access, and backup-system impact create a high business risk. Patch affected systems promptly and verify no exposed device remains below the fixed version.

Technical view

CVE-2021-28799 is an improper authorization issue in QNAP HBS 3. It affects listed HBS 3 versions on QTS 4.5.2, 4.3.6, 4.3.4, 4.3.3, QuTS hero h4.5.1, and QuTScloud c4.5.1 through c4.5.4 before fixed builds. HBS 2 and HBS 1.3 are listed as unaffected.

Likely exposure

Exposure is likely where QNAP NAS devices run HBS 3 below the fixed version for their QTS, QuTS hero, or QuTScloud platform. Internet-reachable NAS systems should be treated as highest priority because the vulnerability is network-accessible and needs no prior authentication.

Exploitation context

CISA KEV indicates known exploitation. The provided sources do not describe exploit mechanics, campaign details, indicators of compromise, or attacker tooling. The advisory impact is remote login to the device, which can materially affect confidentiality, integrity, and availability.

Researcher notes

The source bundle confirms product, version thresholds, CVSS vector, and KEV status, but not exploit procedure or observed campaigns. Validation should focus on version evidence, device exposure, and post-remediation confirmation rather than exploit reproduction.

Mitigation direction

  • Upgrade HBS 3 to the fixed version matching the device platform listed by QNAP.
  • For QTS 4.5.2, update HBS 3 to v16.0.0415 or later.
  • For QTS 4.3.6, update HBS 3 to v3.0.210412 or later.
  • For QTS 4.3.4 or 4.3.3, update HBS 3 to v3.0.210411 or later.
  • For QuTS hero or QuTScloud listed versions, update HBS 3 to v16.0.0419 or later.
  • If patching is blocked, check QNAP guidance for supported temporary mitigations.

Validation and detection

  • Inventory all QNAP NAS devices and record OS platform and HBS version.
  • Confirm whether each device runs HBS 3, HBS 2, or HBS 1.3.
  • Compare HBS 3 versions against the QNAP fixed-version matrix.
  • Prioritize validation for devices reachable from untrusted networks.
  • Review authentication logs for unexpected successful logins where logging is available.
  • Track remediation status separately for each QTS, QuTS hero, and QuTScloud device.
Prepared
Reviewed
Confidence
high
Sources
4

Michael Williams reviewed this cited source version on .

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-285: Exact CWE lookup

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cve · low confidence lookup

CVE-2021-28799 mapping review

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Vulnerability profileCVE Program record
Severity
Critical
CVSS
10 (3.1)
Known Exploited
Yes
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CISA KEV status

Status
Known exploited
Source
CISA / ADP
Date added
Not provided

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
10CVSS 3.1CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H3.96Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

10Critical
CVSS 3.1 vector shape for CVE-2021-28799Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
QNAP Systems Inc.HBS 3unspecifiedListed
QNAP Systems Inc.HBS 3unspecifiedListed
QNAP Systems Inc.HBS 3unspecifiedListed
QNAP Systems Inc.HBS 3unspecifiedListed
QNAP Systems Inc.HBS 3unspecifiedListed
QNAP Systems Inc.HBS 3unspecifiedListed
QNAP Systems Inc.HBS 2all versionsListed
QNAP Systems Inc.HBS 1.3all versionsListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-285 · source CWE mapping

Improper Authorization

Improper Authorization represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.