Security readout for executives and security teams
Plain-English summary
CVE-2021-27785 is a low-severity HCL Commerce issue where the Remote Store server could expose sensitive personal information. The published conditions are constrained: an attacker needs local or physical proximity-like access, low privileges, and the victim must perform a specific website operation. This is not described as broad remote compromise.
Executive priority
Handle through normal vulnerability management unless the affected store processes high-value or regulated personal data. The issue is low severity, but commerce privacy exposure can still create compliance and customer-trust impact if the affected versions are present.
Technical view
Affected products are HCL Commerce 9.0.1 and 9.1. The CVSS 3.1 vector is 3.9, AV:P/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L. The CVE maps to CWE-522, indicating insufficiently protected credentials, though the description states sensitive personal information exposure via the Remote Store server.
Likely exposure
Exposure is likely limited to organizations running HCL Commerce Remote Store server on versions 9.0.1 or 9.1. Risk depends on whether an attacker can obtain the required local/physical access and whether the victim performs the triggering website operation.
Exploitation context
The source bundle does not identify active exploitation, and the CVE is not listed as KEV. The public details indicate user interaction and attacker privileges are required. No exploit maturity, proof-of-concept, or operational exploitation evidence is provided in the supplied sources.
Researcher notes
Evidence is limited to the CVE metadata and HCL reference. The source description does not explain the triggering operation, exposed fields, or fix details. Use the vendor KB for precise affected configuration and remediation, and avoid assuming exploitability beyond the stated local/physical, privileged, user-interaction conditions.
Mitigation direction
- Check HCL advisory KB0099765 for vendor remediation guidance.
- Inventory HCL Commerce 9.0.1 and 9.1 Remote Store deployments.
- Limit local and privileged access to affected commerce environments.
- Review handling of sensitive personal information in affected stores.
- Prioritize remediation where regulated customer data is processed.
Validation and detection
- Confirm deployed HCL Commerce version and Remote Store server usage.
- Map access controls against CVSS requirements: AV:P, PR:L, UI:R.
- Review vendor advisory for affected configurations and fixed versions.
- Check logs for unusual access around sensitive personal information workflows.
- Document whether the triggering website operation exists in your deployment.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-522: Credential and account abuse lookup
Authentication and credential weaknesses can make valid-account abuse and credential telemetry useful review starting points. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupCVE-2021-27785 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Low
- CVSS
- 3.9 (3.1)
- Known Exploited
- No
- Published
Vector: CVSS:3.1/AV:P/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS vector scores
1 official scoreWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:P/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L0.53.4Primary CVE scoreVulnerability scoring details
Base CVSS 3.1 score
3.9LowVector: CVSS:3.1/AV:P/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L
Source materials
- CVE List V5 sourceCVE List V5
- https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0099765CVE reference · x_refsource_MISC
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Insufficiently Protected Credentials
Insufficiently Protected Credentials represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.