LiveActive security incident?Get immediate response
CVE Record

CVE-2021-27771: HCL Sametime is susceptible a file transfer service vulnerability

User SID can be modified resulting in an Arbitrary File Upload or deletion of directories causing a Denial of Service. When interacting in a normal matter with the Sametime chat application, users hold a cookie containing their session ID (SID). This value is also used when sending chat messages, receiving notifications and/or transferring files.

HighCVSS 8.2Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

HCL Sametime 11.6 has a file transfer service flaw where a user session identifier can be altered. An authenticated user could upload files arbitrarily or delete directories, potentially disrupting service availability. The provided sources do not show active exploitation.

Executive priority

Prioritize this as a high-risk product remediation item if Sametime 11.6 is deployed. It is not supported by the provided evidence as an active exploitation emergency, but the availability impact can affect collaboration services.

Technical view

The vulnerability involves Sametime’s SID value, stored in a user cookie and reused for chat, notifications, and file transfers. Improper handling can enable arbitrary file upload and directory deletion. The CVE maps to CWE-22 and CWE-434 with CVSS 8.2, requiring low privileges and user interaction.

Likely exposure

Exposure is limited by the provided evidence to HCL Sametime version 11.6. Organizations running that version, especially with file transfer functionality available to authenticated users, should treat it as in scope. The sources do not identify other affected versions or deployment conditions.

Exploitation context

The source bundle does not show CISA KEV listing or cited active exploitation. CVSS indicates network reachability, low privileges, and required user interaction. The highest business concern is denial of service from directory deletion, with lower confidentiality and integrity impacts also noted.

Researcher notes

Evidence is sparse beyond the CVE description and HCL reference. Do not assume additional affected versions, public exploit availability, or a specific patch level without the vendor advisory. Focus validation on SID handling, file transfer exposure, and observed file operation anomalies.

Mitigation direction

  • Review HCL advisory KB0097430 for vendor-confirmed fixes or workarounds.
  • Inventory HCL Sametime deployments and identify any version 11.6 systems.
  • Apply vendor-provided updates or mitigations when confirmed by HCL guidance.
  • Restrict Sametime access to trusted users and networks where operationally feasible.
  • Monitor Sametime file transfer activity for unexpected uploads or deletion behavior.

Validation and detection

  • Confirm whether HCL Sametime 11.6 is present in production or legacy environments.
  • Check whether Sametime file transfer functionality is enabled and reachable.
  • Compare installed builds against HCL advisory KB0097430 guidance.
  • Review logs for unusual file transfer, upload, or directory deletion events.
  • Verify compensating access controls around authenticated Sametime users.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-22: File access and web shell behavior lookup

File traversal and upload weaknesses can lead teams to review file, web shell, execution, and collection telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cwe · medium confidence lookup

CWE-434: File access and web shell behavior lookup

File traversal and upload weaknesses can lead teams to review file, web shell, execution, and collection telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-27771 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
High
CVSS
8.2 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.2CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:H2.35.3Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8.2High
CVSS 3.1 vector shape for CVE-2021-27771Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
HCL SoftwareSametime11.6Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-22 · source CWE mapping

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.

CWE-434 · source CWE mapping

Unrestricted Upload of File with Dangerous Type

Unrestricted Upload of File with Dangerous Type represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.