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CVE Record

CVE-2021-27770: HCL Sametime is vulnerable to arbitrary HTTP requests

The vulnerability was discovered within the “FaviconService”. The service takes a base64-encoded URL which is then requested by the webserver. We assume this service is used by the “meetings”-function where users can specify an external URL where the online meeting will take place.

MediumCVSS 6.8Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

HCL Sametime 11.6 has a FaviconService issue that can make the Sametime server request an attacker-controlled URL. Business risk is moderate: a misused collaboration server could expose sensitive internal resources or create limited integrity and availability impact.

Executive priority

Treat as a scheduled but visible remediation item. Prioritize internet-facing or broadly accessible Sametime systems because server-side requests may reach resources users normally cannot access directly.

Technical view

The issue is in FaviconService, which accepts a base64-encoded URL and has the webserver request it. The CVSS 3.1 score is 6.8 with network attack vector, low complexity, low privileges, user interaction, high confidentiality impact, and low integrity and availability impact.

Likely exposure

Exposure is limited to HCL Sametime 11.6 per the source bundle. Deployments using meeting functionality or exposing the affected service to authenticated users are the most relevant candidates for review.

Exploitation context

The bundle does not show CISA KEV listing or cited evidence of active exploitation. The CVSS vector indicates exploitation requires low privileges and user interaction, so this is not described as unauthenticated remote compromise.

Researcher notes

Evidence is sparse beyond the CVE description, CVSS vector, affected version, and HCL advisory reference. Do not assume affected versions beyond 11.6 or specific fixes unless confirmed in HCL guidance.

Mitigation direction

  • Review HCL KB0097430 for the vendor-approved fix or workaround.
  • Inventory all HCL Sametime 11.6 instances.
  • Apply HCL-provided updates or configuration changes when identified.
  • Limit outbound server egress to required destinations where feasible.
  • Monitor Sametime servers for unusual outbound HTTP requests.

Validation and detection

  • Confirm whether HCL Sametime 11.6 is deployed.
  • Check Sametime patch level against HCL KB0097430 guidance.
  • Review exposure of FaviconService and meeting-related URL handling.
  • Inspect server logs for unexpected outbound requests from Sametime.
  • Document compensating controls if vendor remediation is pending.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-472: Exact CWE lookup

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Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-27770 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.8 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:L/A:L

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.8CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:L/A:L2.14.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

6.8Medium
CVSS 3.1 vector shape for CVE-2021-27770Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:L/A:L

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
HCL SoftwareSametime11.6Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-472 · source CWE mapping

External Control of Assumed-Immutable Web Parameter

External Control of Assumed-Immutable Web Parameter represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.