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CVE Record

CVE-2021-25960: SuiteCRM - CSV Injection in Accounts Module

In “SuiteCRM” application, v7.11.18 through v7.11.19 and v7.10.29 through v7.10.31 are affected by “CSV Injection” vulnerability (Formula Injection). A low privileged attacker can use accounts module to inject payloads in the input fields. When an administrator access accounts module to export the data as a CSV file and opens it, the payload gets executed. This was not fixed properly as part of CVE-2020-15301, allowing the attacker to bypass the security measure.

HighCVSS 8Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

SuiteCRM instances in the affected 7.10 and 7.11 ranges can let a low-privileged user plant spreadsheet formulas in account fields. If an administrator exports Accounts data to CSV and opens it in a spreadsheet, the formula may run with the administrator’s spreadsheet context.

Executive priority

Treat this as high priority for affected SuiteCRM deployments because routine CSV export workflows can turn low-privileged data entry into administrator-side code execution risk in spreadsheet tools.

Technical view

CVE-2021-25960 is a CWE-1236 CSV/formula injection issue in SuiteCRM Accounts. It affects v7.11.18 through v7.11.19 and v7.10.29 through v7.10.31. The source says it bypassed an earlier CVE-2020-15301 mitigation. CVSS 3.1 is 8.0, requiring low privileges and user interaction.

Likely exposure

Exposure is likely where affected SuiteCRM versions are used and lower-privileged users can create or edit Accounts data that administrators later export and open as CSV files.

Exploitation context

The bundle does not show KEV listing or active exploitation evidence. Exploitation depends on a low-privileged attacker controlling account field content and an administrator exporting and opening the CSV.

Researcher notes

The key issue is failed sanitization of spreadsheet formula-leading content during Accounts CSV export. Sources identify affected ranges and fixing commits, but the bundle does not name a specific patched release or provide active exploitation evidence.

Mitigation direction

  • Identify SuiteCRM deployments in the affected 7.10 and 7.11 version ranges.
  • Apply SuiteCRM vendor fixes containing the referenced commits, or upgrade per vendor guidance.
  • Limit Accounts export permissions to trusted administrative users until remediated.
  • Warn administrators not to open untrusted CRM CSV exports in spreadsheet software.

Validation and detection

  • Inventory SuiteCRM versions and confirm whether they fall in the affected ranges.
  • Check whether the referenced fix commits are present in deployed code.
  • Review Accounts export handling for formula-neutralization behavior.
  • Use safe test records to confirm exported CSV fields are neutralized.
Prepared
Confidence
medium
Sources
5

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-1236: Exact CWE lookup

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cve · low confidence lookup

CVE-2021-25960 mapping review

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Vulnerability profileCVE Program record
Severity
High
CVSS
8 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
4Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H2.15.9Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8High
CVSS 3.1 vector shape for CVE-2021-25960Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
salesagilitySuiteCRMv7.10.29, v7.11.18Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-1236 · source CWE mapping

Improper Neutralization of Formula Elements in a CSV File

Improper Neutralization of Formula Elements in a CSV File represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.