LiveActive security incident?Get immediate response
CVE Record

CVE-2021-2398: Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: Regi...

Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: Region Mapping). Supported versions that are affected are 12.1.1-12.1.3 and 12.2.3-12.2.10. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Advanced Outbound Telephony accessible data as well as unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

HighCVSS 8.1Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2021-2398 is a high-severity flaw in Oracle Advanced Outbound Telephony within Oracle E-Business Suite. A low-privileged network user accessing the product over HTTP could read, create, delete, or modify critical accessible data. The main business risk is unauthorized data exposure and tampering, not service outage.

Executive priority

Prioritize remediation for internet-facing or broadly accessible Oracle E-Business Suite environments. This vulnerability can affect sensitive business data integrity and confidentiality, so it should be handled as a high-priority patch governance item.

Technical view

The affected component is Region Mapping in Oracle Advanced Outbound Telephony. Affected versions are 12.1.1 through 12.1.3 and 12.2.3 through 12.2.10. CVSS 3.1 score is 8.1 with network attack vector, low complexity, low privileges required, no user interaction, and high confidentiality and integrity impact.

Likely exposure

Exposure is likely limited to organizations running Oracle E-Business Suite with Advanced Outbound Telephony enabled on affected versions, especially where authenticated low-privileged users can reach the application over HTTP.

Exploitation context

The provided sources do not show CISA KEV listing or public active exploitation evidence. The CVSS vector indicates easy network exploitation by a low-privileged authenticated attacker, but the bundle does not provide exploit details or observed attack activity.

Researcher notes

No CWE is provided in the source bundle. The record identifies Region Mapping as the component and gives strong CVSS detail, but does not include root cause, exploit primitives, or product-specific detection logic.

Mitigation direction

  • Identify affected Oracle E-Business Suite instances and Advanced Outbound Telephony versions.
  • Review Oracle's July 2021 Critical Patch Update guidance for CVE-2021-2398.
  • Apply the relevant Oracle-supported patch or update for affected deployments.
  • Restrict HTTP access to trusted users and networks where business permits.
  • Monitor Oracle E-Business Suite audit logs for unusual data access or modification.

Validation and detection

  • Confirm whether Advanced Outbound Telephony is installed and enabled.
  • Verify deployed versions are outside 12.1.1-12.1.3 and 12.2.3-12.2.10, or patched.
  • Check patch records against Oracle's July 2021 Critical Patch Update.
  • Review role assignments for low-privileged users with HTTP access.
  • Validate logging covers read, create, delete, and modification events for sensitive data.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cve · low confidence lookup

CVE-2021-2398 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
High
CVSS
8.1 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.1CVSS 3.1HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N2.85.2Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

8.1High
CVSS 3.1 vector shape for CVE-2021-2398Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationAdvanced Outbound Telephony12.1.1-12.1.3, 12.2.3-12.2.10Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.