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CVE Record

CVE-2021-22272: ControlTouch Cloud Service vulnerability: Serial Number can be misused during commissioning phase.

The vulnerability origins in the commissioning process where an attacker of the ControlTouch can enter a serial number in a specific way to transfer the device virtually into her/his my.busch-jaeger.de or mybuildings.abb.com profile. A successful attacker can observe and control a ControlTouch remotely under very specific circumstances. The issue is fixed in the cloud side of the system. No firmware update is needed for customer products. If a user wants to understand if (s)he is affected, please read the advisory. This issue affects: ABB and Busch-Jaeger, ControlTouch

MediumCVSS 6.5Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This issue affected the cloud commissioning process for ABB and Busch-Jaeger ControlTouch. A serial number could be misused so a device was linked to another cloud profile. In specific circumstances, that could allow remote observation and control. ABB states the issue was fixed cloud-side and no customer firmware update was needed.

Executive priority

Treat as a moderate smart-building control risk. The vendor says the cloud service was fixed, so priority is confirming whether any owned ControlTouch devices were affected or misassociated, not emergency firmware deployment.

Technical view

CVE-2021-22272 is a ControlTouch cloud service issue tied to commissioning and serial-number handling. CVSS 3.1 is 6.5, network exploitable, no privileges or user interaction required, with low confidentiality and integrity impact and no availability impact. It is categorized as CWE-200.

Likely exposure

Likely exposure is limited to ABB/Busch-Jaeger ControlTouch users using mybuildings.abb.com or my.busch-jaeger.de during the affected commissioning process. The source does not identify vulnerable firmware versions or broader product families.

Exploitation context

The source bundle does not show active exploitation, and the CVE is not listed as KEV. Exploitation requires misuse of a serial number during commissioning and succeeds only under very specific circumstances, but successful misuse could enable remote observation and control.

Researcher notes

Public detail is limited. The source describes serial-number misuse in commissioning but does not provide technical preconditions beyond “specific circumstances.” Avoid assuming exploit availability, firmware impact, or additional affected services without vendor confirmation.

Mitigation direction

  • Review ABB’s advisory for affected-user determination guidance.
  • Confirm the cloud-side fix applies to your tenant and region.
  • No firmware update is required according to the CVE description.
  • Audit ControlTouch devices for unexpected cloud profile associations.
  • Contact ABB or Busch-Jaeger support if ownership appears incorrect.

Validation and detection

  • Inventory ControlTouch deployments and associated cloud accounts.
  • Verify each device is linked only to authorized profiles.
  • Review commissioning records around the affected service period.
  • Check vendor advisory criteria for affected-user status.
  • Document support confirmation or remediation evidence.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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cwe · medium confidence lookup

CWE-200: Information exposure and cloud metadata lookup

Information exposure and SSRF weaknesses can make discovery, cloud metadata, and credential material review relevant. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

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cve · low confidence lookup

CVE-2021-22272 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.5 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.5CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N3.92.5Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

6.5Medium
CVSS 3.1 vector shape for CVE-2021-22272Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
ABBmybuildings.abb.com2021-05-03Listed
Busch-Jaegermy.busch-jaeger.de2021-05-03Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-200 · source CWE mapping

Exposure of Sensitive Information to an Unauthorized Actor

Exposure of Sensitive Information to an Unauthorized Actor represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.