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CVE Record

CVE-2021-1478: Cisco Unified Communications Manager Denial of Service Vulnerability

A vulnerability in the Java Management Extensions (JMX) component of Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an authenticated, remote attacker to cause a denial of service (DoS) condition on an affected system. This vulnerability is due to an unsecured TCP/IP port. An attacker could exploit this vulnerability by accessing the port and restarting the JMX process. A successful exploit could allow the attacker to cause a DoS condition on an affected system.

MediumCVSS 5.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2021-1478 can let a remote attacker disrupt Cisco Unified Communications Manager by restarting its JMX process through an unsecured TCP/IP port. The documented impact is availability loss, not data theft or system takeover. For organizations relying on Cisco voice services, the business risk is call-management disruption.

Executive priority

Treat as a moderate availability risk. It is most urgent where Cisco Unified CM supports critical calling, contact-center, emergency, or operational communications. No provided source supports data exposure or active exploitation.

Technical view

The source describes a JMX component flaw in Cisco Unified CM and Unified CM SME. Exploitation involves access to an unsecured TCP/IP port and restarting the JMX process, causing denial of service. The description says authenticated remote attacker, while the CVSS vector lists PR:N; confirm exact access requirements in Cisco guidance.

Likely exposure

Exposure is limited to organizations running Cisco Unified Communications Manager or Unified CM SME with the affected JMX component reachable over the network. Internet exposure is not established by the provided sources.

Exploitation context

The bundle does not indicate CISA KEV listing or active exploitation. Public evidence provided supports a denial-of-service scenario only, with low availability impact under CVSS 3.1 score 5.3.

Researcher notes

Key uncertainty is access precondition: the narrative says authenticated attacker, but the CVSS vector says no privileges required. Validate against Cisco’s advisory before scoring local risk. Focus analysis on JMX exposure and operational impact, not confidentiality or integrity loss.

Mitigation direction

  • Review Cisco advisory for affected releases, fixed software, and workarounds.
  • Prioritize remediation for voice infrastructure supporting critical operations.
  • Restrict Unified CM management access to trusted administrative networks where supported.
  • Remove unnecessary network reachability to management TCP/IP services.
  • Monitor vendor guidance before applying operational changes.

Validation and detection

  • Inventory Cisco Unified CM and Unified CM SME deployments.
  • Compare installed releases against Cisco advisory applicability.
  • Review network paths to Unified CM management services.
  • Check logs for unexpected JMX process restarts or service instability.
  • Confirm remediation status after vendor-guided updates or workarounds.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-284: Authorization and privilege behavior lookup

Authorization weaknesses can support privilege escalation and valid-account review, depending on exploit path. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-1478 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L3.91.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

5.3Medium
CVSS 3.1 vector shape for CVE-2021-1478Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unified Communications Managern/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-284 · source CWE mapping

Improper Access Control

Improper Access Control represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.