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CVE Record

CVE-2021-1409: Cisco Unified Communications Products Cross-Site Scripting Vulnerabilities

Multiple vulnerabilities in the web-based management interface of Cisco Unified Communications Manager (Unified CM), Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P), Cisco Unified Communications Manager Session Management Edition (Unified CM SME), and Cisco Unity Connection could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against an interface user. These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by persuading an interface user to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

MediumCVSS 6.1Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a medium-severity Cisco communications management-interface XSS issue. An attacker must trick an interface user into opening a crafted link. If successful, script could run in that user’s browser session and read sensitive browser-accessible information or alter interface interactions.

Executive priority

Treat as a planned remediation item, not an emergency unless management interfaces are broadly reachable or heavily used. The main business risk is compromise of administrative browser sessions through targeted phishing or link-based deception.

Technical view

Cisco describes multiple input-validation flaws in web-based management interfaces for Unified CM, Unified CM IM&P, Unified CM SME, and Unity Connection. The CVSS 3.1 score is 6.1, network-reachable, low complexity, unauthenticated, but requiring user interaction with changed scope and limited confidentiality/integrity impact.

Likely exposure

Exposure is most relevant where Cisco Unified Communications web management interfaces are reachable by administrators or support users. The bundle’s affected product entry specifically lists Cisco Unity Connection, while the description names additional Cisco Unified Communications products.

Exploitation context

The provided sources do not show active exploitation, and KEV is false. Exploitation depends on social engineering: an attacker persuades an interface user to click a crafted link, causing browser-side script execution in the affected interface context.

Researcher notes

The source bundle labels this as XSS but lists CWE-89, which appears inconsistent with typical XSS classification. Affected version details and fix specifics are not included in the bundle, so rely on Cisco’s advisory for precise applicability.

Mitigation direction

  • Review Cisco’s advisory for affected releases, fixed releases, and any official workarounds.
  • Apply vendor-recommended updates or mitigations for in-scope Cisco communications products.
  • Restrict management-interface access to trusted administrative networks where operationally possible.
  • Reduce administrator exposure to unsolicited links while remediation is pending.

Validation and detection

  • Inventory Cisco Unity Connection and related Unified Communications management interfaces.
  • Confirm product versions against Cisco’s advisory and CVE record.
  • Verify whether vendor-recommended fixed releases or mitigations are applied.
  • Check whether management interfaces are exposed beyond intended administrator access paths.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-89: Database access and collection lookup

Injection into data stores can inform collection, data access, and exfiltration detection reviews. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-1409 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.1 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.1CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N2.82.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

6.1Medium
CVSS 3.1 vector shape for CVE-2021-1409Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unity Connectionn/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-89 · source CWE mapping

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.