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CVE Record

CVE-2021-1395: Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or access sensitive, browser-based information.

MediumCVSS 4.7Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a reflected cross-site scripting issue in Cisco Unified Intelligence Center's web management interface. An attacker would need to trick a user into clicking a crafted link. If successful, the attacker could run script in that user's browser session or access browser-held information tied to the interface.

Executive priority

Treat as a scheduled remediation item, not an emergency, unless the management interface is widely exposed or used by high-privilege administrators. The main business risk is session-context script execution after user interaction.

Technical view

CVE-2021-1395 is CWE-79 in Cisco Unified Intelligence Center, associated in the source bundle with Cisco Unified Contact Center Express. The flaw is improper validation of user-supplied input in the web-based management interface. CVSS 3.1 is 4.7: network exploitable, low complexity, no privileges required, user interaction required, changed scope, low integrity impact.

Likely exposure

Exposure is most likely where Cisco Unified Contact Center Express deployments include the Cisco Unified Intelligence Center web management interface and users can be lured into opening attacker-supplied links. The source bundle does not provide affected version details.

Exploitation context

The provided sources do not state active exploitation, and the CVE is not marked CISA KEV. Exploitation depends on social engineering a legitimate interface user into clicking a crafted link, so risk rises when management users browse email or web content from the same browser context.

Researcher notes

Evidence is limited to the CVE record and Cisco advisory reference. The bundle identifies XSS behavior, CVSS vector, affected Cisco product context, and user-interaction requirement, but does not include vulnerable version ranges, fixed releases, proof-of-concept status, or observed exploitation.

Mitigation direction

  • Review Cisco advisory cisco-sa-cuic-xss-csHUdtrL for affected releases and fixed software guidance.
  • Upgrade affected deployments according to Cisco's published instructions.
  • Restrict web management interface access to trusted users and networks where feasible.
  • Warn CUIC administrators not to open unexpected management-interface links.

Validation and detection

  • Inventory Cisco Unified Contact Center Express deployments using Cisco Unified Intelligence Center.
  • Compare installed software versions against Cisco's advisory guidance.
  • Confirm web management interfaces are not reachable from unnecessary networks.
  • Review logs or reports for suspicious links targeting management-interface users.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2021-1395 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
4.7 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:N/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
4.7CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:N/I:L/A:N2.81.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

4.7Medium
CVSS 3.1 vector shape for CVE-2021-1395Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:N/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unified Contact Center Expressn/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.