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CVE Record

CVE-2020-7962: An issue was discovered in One Identity Password Manager 5.8.

An issue was discovered in One Identity Password Manager 5.8. An attacker could enumerate valid answers for a user. It is possible for an attacker to detect a valid answer based on the HTTP response content, and reuse this answer later for a password reset on a chosen password. The enumeration is possible because, within the HTTP response content, WRONG ID is only returned when the answer is incorrect.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

One Identity Password Manager 5.8 could reveal when a password-reset answer is valid through different HTTP response content. A successful attacker could collect a correct answer and later use it to reset a chosen user’s password, creating account takeover risk where this reset flow is exposed.

Executive priority

Treat this as a high-priority identity risk if the affected reset portal is deployed. The issue can undermine password reset controls and may lead directly to account takeover, but the bundle does not prove active exploitation.

Technical view

The flaw is an answer-enumeration issue in the password-reset process. The source states that the response content returns “WRONG ID” only for incorrect answers, allowing attackers to distinguish valid answers and reuse them during password reset. No CVSS, CWE, fixed version, or vendor mitigation is included in the bundle.

Likely exposure

Exposure is limited to environments running One Identity Password Manager 5.8 with reachable self-service password reset functionality that relies on user answers. The bundle does not identify other affected versions or products.

Exploitation context

The CVE is not listed as KEV, and the provided sources do not state active exploitation. Public disclosure exists, so defenders should assume the behavior is knowable, but evidence in the bundle is incomplete on real-world exploitation.

Researcher notes

Analysis is constrained by sparse public data. The key technical signal is response-content inconsistency during answer validation. No patch level, CWE, CVSS, exploit telemetry, or broader affected-version range is provided, so avoid expanding scope beyond Password Manager 5.8.

Mitigation direction

  • Check One Identity guidance or support for fixed versions and official mitigations.
  • Reduce external access to the Password Manager reset workflow during assessment.
  • Review whether answer-based resets can be disabled or replaced per vendor guidance.
  • Strengthen monitoring for repeated reset-answer failures and suspicious resets.
  • Require additional verification for password resets where operationally possible.

Validation and detection

  • Confirm whether One Identity Password Manager 5.8 is deployed.
  • Identify whether the self-service password reset flow is internet or partner reachable.
  • Review logs for repeated answer attempts against the same users.
  • Check recent password resets for unusual timing, source, or user reports.
  • Compare installed builds against current One Identity advisory or support guidance.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

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cve · low confidence lookup

CVE-2020-7962 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

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