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CVE Record

CVE-2020-5362: Dell Client Consumer and Commercial platforms include an improper authorization vulnerability in the Dell M...

Dell Client Consumer and Commercial platforms include an improper authorization vulnerability in the Dell Manageability interface for which an unauthorized actor, with local system access with OS administrator privileges, could bypass the BIOS Administrator authentication to restore BIOS Setup configuration to default values.

HighCVSS 7.1Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

This Dell endpoint issue lets someone who already has local administrator-level access reset BIOS Setup settings to defaults without passing BIOS Administrator authentication. The main business concern is loss of firmware-level security controls and potential device disruption, not remote takeover from the internet.

Executive priority

Treat this as high priority for Dell fleets with broad local admin access or sensitive endpoint hardening requirements. It is less urgent than remotely exploitable flaws, but it can undermine BIOS-level controls after local compromise.

Technical view

CVE-2020-5362 is an improper authorization flaw in the Dell Manageability interface on Dell Client Consumer and Commercial platforms. A local actor with OS administrator privileges could bypass BIOS Administrator authentication to restore BIOS Setup configuration defaults. CVSS 3.1 is 7.1, high, with local attack vector and user interaction required.

Likely exposure

Exposure is limited to affected Dell Client Consumer and Commercial platforms listed by Dell. Risk is most relevant where users, helpdesk tools, malware, or attackers can obtain local administrator rights on managed Dell endpoints.

Exploitation context

The provided sources do not show active exploitation, and KEV is false. Exploitation is described as local, requiring system access with OS administrator privileges and user interaction per CVSS, so this is a post-compromise or insider-risk concern.

Researcher notes

Evidence is limited to the CVE record and Dell reference. Do not infer affected model lists, exploit availability, or specific firmware versions from the bundle alone. The notable mismatch is CVSS PR:N while the description requires OS administrator privileges.

Mitigation direction

  • Review Dell advisory SLN321726 for affected models and vendor remediation.
  • Inventory Dell endpoints and compare platform and BIOS details against Dell guidance.
  • Apply Dell-published updates or mitigations where the advisory identifies affected systems.
  • Restrict and monitor local administrator privileges on Dell client endpoints.
  • Confirm BIOS security settings after remediation or support workflows.

Validation and detection

  • Identify Dell Client Consumer and Commercial endpoints in asset inventory.
  • Compare each model and BIOS state with Dell advisory SLN321726.
  • Review endpoint management records for BIOS setting resets to defaults.
  • Validate local administrator membership and privileged management tooling coverage.
  • Confirm remediated devices retain intended BIOS Administrator controls.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-285: Exact CWE lookup

Use the exact CWE identifier as the starting point before reviewing related ATT&CK behavior. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

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cve · low confidence lookup

CVE-2020-5362 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
High
CVSS
7.1 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
7.1CVSS 3.1HighCVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:H1.84.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

7.1High
CVSS 3.1 vector shape for CVE-2020-5362Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
DellDell Client Consumer and Commercial platformshttps://www.dell.com/support/article/SLN321726Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-285 · source CWE mapping

Improper Authorization

Improper Authorization represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.