Security readout for executives and security teams
Plain-English summary
GOautodial 4.0 has a stored cross-site scripting issue in message subjects. A logged-in agent could save script content that runs when an administrator reads the message. This can affect administrator browser sessions, including possible session theft or unauthorized client-side actions.
Executive priority
Treat as a targeted application-risk item. It requires authenticated access, but it can reach administrator sessions and has public exploit information. Prioritize if GOautodial 4.0 is internet-facing, broadly used by agents, or handles sensitive call-center operations.
Technical view
CVE-2020-37018 is CWE-79 stored XSS in GOautodial 4.0. The source bundle states authenticated agents can inject JavaScript through message subjects, which executes in an administrator’s browser when viewed. CVSS 3.1 is 6.4 with low privileges required and changed scope.
Likely exposure
Exposure is most likely in organizations running GOautodial 4.0 with agent messaging enabled, especially where the application is reachable by many agents or over the internet. The sources do not identify other affected versions.
Exploitation context
A public ExploitDB entry exists, so technical details are publicly available. The provided sources do not state active exploitation, and the CVE is not listed as KEV in the bundle.
Researcher notes
Evidence is limited to the source bundle and named advisories. No patch version or vendor advisory detail is provided here. Avoid assuming broader version impact beyond GOautodial 4.0 unless confirmed by vendor or additional authoritative sources.
Mitigation direction
- Check GOautodial vendor guidance for confirmed fixes or upgrade paths.
- Restrict GOautodial access to trusted networks or VPN where feasible.
- Limit agent accounts to necessary users and permissions.
- Review administrative message-handling workflows for XSS exposure.
- Monitor for suspicious message subjects and unexpected admin-session activity.
Validation and detection
- Inventory systems running GOautodial and confirm whether version 4.0 is present.
- Verify whether authenticated agents can create messages viewed by administrators.
- Review message-subject handling for proper output encoding in the admin interface.
- Inspect existing message subjects for script-like content or unusual markup.
- Check vendor or advisory sources for updated remediation information.
Public sources used
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CWE-79: User-session and phishing behavior lookup
Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.
Open ATT&CK lookupCVE-2020-37018 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Medium
- CVSS
- 6.4 (3.1)
- Known Exploited
- No
- Published
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS vector scores
1 official scoreWe collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N3.12.7Primary CVE scoreVulnerability scoring details
Base CVSS 3.1 score
6.4MediumVector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Source materials
- CVE List V5 sourceCVE List V5
- ExploitDB-48690CVE reference · exploit
- Official Vendor HomepageCVE reference · product
- VulnCheck Advisory: GOautodial 4.0 - Persistent Cross-Site ScriptingCVE reference · third-party-advisory
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.