LiveActive security incident?Get immediate response
CVE Record

CVE-2020-36845: The KnowBe4 Security Awareness Training application before 2020-01-10 contains a redirect function that doe...

The KnowBe4 Security Awareness Training application before 2020-01-10 contains a redirect function that does not validate the destination URL before redirecting. The response has a SCRIPT element that sets window.location.href to an arbitrary https URL.

MediumCVSS 5.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

KnowBe4 Security Awareness Training before 2020-01-10 had an open redirect. A KnowBe4 URL could redirect a visitor to another HTTPS site, making phishing or credential-collection pages appear more trustworthy. The record rates this medium severity and is not listed as CISA KEV exploited.

Executive priority

Treat as a moderate phishing-enablement risk. Prioritize confirmation during vulnerability management and phishing-control reviews, especially where KnowBe4 links are trusted by employees.

Technical view

CWE-601 open redirect in a redirect function that failed to validate the destination URL. The response used a SCRIPT element to set window.location.href to an arbitrary HTTPS URL. CVSS 3.1 is 5.3, network reachable, low complexity, no privileges required, with limited integrity impact.

Likely exposure

Exposure is most likely limited to organizations using KnowBe4 Security Awareness Training versions before 2020-01-10 or legacy links still reaching that vulnerable redirect behavior.

Exploitation context

The source bundle does not identify active exploitation, exploit code, or KEV listing. Abuse would mainly support phishing, brand impersonation, or user redirection rather than direct system compromise.

Researcher notes

Evidence is narrow: the CVE record and referenced write-up describe the redirect behavior and affected pre-2020-01-10 application. No source in the bundle provides detailed patch notes, broad product matrix, or active exploitation evidence.

Mitigation direction

  • Confirm all KnowBe4 Security Awareness Training deployments are newer than 2020-01-10.
  • Ask KnowBe4 support for current remediation guidance if legacy behavior remains reachable.
  • Remove or replace legacy links that depend on vulnerable redirect endpoints.
  • Monitor mail and web logs for KnowBe4 links redirecting to unexpected HTTPS destinations.

Validation and detection

  • Inventory KnowBe4 SAT tenant or deployment versions and relevant legacy configurations.
  • Review historical email templates and campaigns for old redirect URLs.
  • Check security logs for KnowBe4 URLs followed by unexpected external destinations.
  • Validate remediation against vendor guidance, not custom assumptions.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-601: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-36845 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N3.91.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

5.3Medium
CVSS 3.1 vector shape for CVE-2020-36845Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
KnowBe4Security Awareness Training0unaffected
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-601 · source CWE mapping

URL Redirection to Untrusted Site ('Open Redirect')

URL Redirection to Untrusted Site ('Open Redirect') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.