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CVE Record

CVE-2020-3537: Cisco Jabber for Windows Universal Naming Convention Link Handling Vulnerability

A vulnerability in Cisco Jabber for Windows software could allow an authenticated, remote attacker to gain access to sensitive information. The vulnerability is due to improper validation of message contents. An attacker could exploit this vulnerability by sending specially crafted messages that contain Universal Naming Convention (UNC) links to a targeted user and convincing the user to follow the provided link. A successful exploit could allow the attacker to cause the application to access a remote system, possibly allowing the attacker to gain access to sensitive information that the attacker could use in additional attacks.

MediumCVSS 5.7Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

Cisco Jabber for Windows can mishandle UNC links sent in messages. An authenticated attacker could persuade a user to follow a crafted link, causing Jabber to contact a remote system and potentially expose sensitive information useful for later attacks.

Executive priority

Prioritize this as a moderate confidentiality risk where Jabber for Windows is still deployed, especially in environments with sensitive Windows credentials or internal file-share access.

Technical view

CVE-2020-3537 is a CWE-200 information disclosure issue caused by improper validation of message contents in Cisco Jabber for Windows. The attack is network-reachable, low-complexity, requires authenticated access and user interaction, and affects confidentiality only per CVSS 3.1 score 5.7.

Likely exposure

Exposure is limited to environments using Cisco Jabber for Windows. The source bundle does not identify exact affected versions, so teams must verify their deployed versions against Cisco's advisory.

Exploitation context

The provided sources do not show CISA KEV listing or active exploitation. Exploitation requires an authenticated remote attacker to send crafted UNC-link messages and convince the target user to follow the link.

Researcher notes

Evidence supports information disclosure only; integrity and availability impacts are not claimed. Version details are incomplete in the source bundle, and exploit-in-the-wild evidence is not provided.

Mitigation direction

  • Review Cisco's advisory for affected versions and vendor-supported remediation guidance.
  • Apply Cisco-recommended software updates or mitigations where applicable.
  • Warn users not to open unexpected UNC links received through Jabber.
  • Treat suspicious Jabber messages as potential credential or information-exposure attempts.

Validation and detection

  • Inventory Cisco Jabber for Windows installations and versions.
  • Compare deployed versions with Cisco's advisory guidance.
  • Confirm user awareness coverage for suspicious UNC links in Jabber.
  • Review security monitoring for unusual remote file-share access after Jabber link activity.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-200: Information exposure and cloud metadata lookup

Information exposure and SSRF weaknesses can make discovery, cloud metadata, and credential material review relevant. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-3537 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.7 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.7CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N2.13.6Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

5.7Medium
CVSS 3.1 vector shape for CVE-2020-3537Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Jabbern/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-200 · source CWE mapping

Exposure of Sensitive Information to an Unauthorized Actor

Exposure of Sensitive Information to an Unauthorized Actor represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.